Does S3 Shared Service Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, S3 Shared Service Solutions employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at S3 Shared Service Solutions. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at S3 Shared Service Solutions?

53% of S3 Shared Service Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated S3 Shared Service Solutions 3.2 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at S3 Shared Service Solutions?

Member Service Representative (33) , Customer Service Representative (8) , Consumer Loan Processor (6) , Call Center Representative (5) , Manager (5) , Member Services Representative (5) , Customer Service Representative (CSR) (4) , Loan Processor (4) , Mortgage Loan Processor (4) , Msr (4) , Contact Center Representative (3) , Digital Support Specialist (3) , Employee Experience Specialist (3) , File Processor (3) , Assistant Manager (2)

What are the pros of working at S3 Shared Service Solutions according to real employee reviews?

"Some employees also get to work from home." ((in 18 reviews)); "Remote work and good benefits" ((in 12 reviews)); "Positive and great culture all around" ((in 10 reviews)); "We also stress a good work/life balance." ((in 9 reviews)); "Orientation was the best training I've ever had." ((in 9 reviews))

What are the cons of working at S3 Shared Service Solutions according to real employee reviews?

"Pay is low for comparable work in industry." ((in 13 reviews)); "Managers constantly harass you even if you perform well." ((in 10 reviews)); "Favoritism is a big thing here." ((in 7 reviews)); "We need more money and competitive salaries" ((in 7 reviews)); "Great management team!" ((in 5 reviews))

What are employees saying about S3 Shared Service Solutions layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about S3 Shared Service Solutions layoffs and their outlook for job security at S3 Shared Service Solutions in 2026.

What are the top reviewed S3 Shared Service Solutions locations?

Linthicum , Baltimore , Linthicum Heights , Denver , Columbia , Greenwood Village , Atlanta , Greenwood Village , Illinois City , New York , Maryland , Jacksonville , Saint Cloud , Englewood , Broomall , Philadelphia , Glen Burnie , Halethorpe , Odenton , Savage , Laurel , Olney , Rockville , Silver Spring , Charleston , Columbia , Dacula , Winder , Augusta , Maryland City

S3 Shared Service Solutions reviews

3.1

53% would recommend to a friend

(235 total reviews)

Mike Scully

60% approve of CEO

53% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (235 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

S3 Shared Service Solutions has an employee rating of 3.1 out of 5 stars, based on 235 company reviews on Glassdoor which indicates that most employees have a good working experience there. The S3 Shared Service Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

235 reviews

3.0

Sep 3, 2021

Growing company

Manager

Recommend

CEO approval

Business Outlook

Pros

Many opportunities to make an impact

Cons

Employee experience is improving but severely lacking.

5.0

Aug 16, 2021

Great place To Work

Member services representative

Recommend

CEO approval

Business Outlook

Pros

Considering this is my first virtual training, so far its been a great experience. The thought put into the training was phenomenal, in addition to the trainers. I was fully engaged in the orientation and continue to do so during training.

Cons

I have not one negative thing to say about S3.. Great employer to work for.

2.0

Aug 15, 2021

Pays well until you feel like crap

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Compensation is nice with plenty of opportunities to increase your pay as you move into more and more queues. Straightforward process to request time off.

Cons

Management pressures you to fill quotas instead of actually resolving issues. Understaffing leads to many departments falling behind where everyone is stressed. A number of managers berate you for not performing exactly like top performers, and refuse to assist you until you become a problem, or even encourage you.

Viewing 100 - 102 of 235 Reviews

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Jobs at S3 Shared Service Solutions

Member Service Representative

Member Service Representative

Member Service Representative

Member Service Representative

Member Service Representative