Is SAP a good company to work for as a CSM?

CSM professionals working at SAP have rated their employer with 4.4 out of 5 stars in 55 Glassdoor reviews. This is a higher than average score with the overall rating of SAP employees being 4.2 out of 5 stars. Search open CSM Jobs at SAP now and start preparing for your job interview by browsing frequently asked CSM interview questions at SAP .

Does SAP pay CSM employees well?

CSM professionals rate their compensation and benefits at SAP with 4.2 out of 5 stars based on 55 anonymously submitted employee reviews. This is 7.4% better than the company average rating for salary and benefits. Find out more about CSM salaries at SAP.

How happy are CSM professionals working at SAP?

90% of CSM employees at SAP would recommend their employer to a friend. This rating has increased by 11% in the past 12 months. CSM professionals have also rated SAP with a 4.2 rating for work-life-balance, 4.4 rating for diversity and inclusion, 4.4 rating for culture and values and 3.8 rating for career opportunities.

What are the top reviewed jobs at SAP?

Software Developer (1432) , Software Engineer (839) , Intern (616) , Developer (536) , Senior Software Engineer (525) , Account Executive (501) , Consultant (402) , Support Engineer (362) , Senior Consultant (356) , Senior Developer (331) , Associate Developer (314) , Technical Support Engineer (287) , Project Manager (265) , Working Student (252) , Business Process Consultant (242)

What are the pros of working at SAP according to real employee reviews?

"Work life balance is good if you don't plan on moving up in the company" ((in 3380 reviews)); "Good Benefits and Health" ((in 2384 reviews)); "The culture is great and they provide you the correct tools to thrive in a growing environment." ((in 1760 reviews)); "The people you work with are great and feels like a much smaller company on the day to day." ((in 1473 reviews)); "SAP is the best place to work because you always have your work force as a priority" ((in 991 reviews))

What are the cons of working at SAP according to real employee reviews?

"Salaries are low across the board compared to similar positions both inside and outside of SAP Tempe." ((in 1110 reviews)); "poor management and lack of resource" ((in 483 reviews)); "A bad manager will only think about his/her own promotion and not care about team." ((in 377 reviews)); "Lack of accountability from upper management." ((in 81 reviews)); "bad middle management" ((in 68 reviews))

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SAP

SAP CSM reviews

4.4

90% would recommend to a friend

(55 total reviews)

Christian Klein

88% approve of CEO

70% positive business outlook

Ratings by category

4.4

Culture & values

4.4

Diversity & inclusion

4.2

Work/Life balance

4.2

Compensation and benefits

3.8

Career opportunities

3.6

Senior management

CSM employees have rated SAP with 4.4 out of 5 stars, based on 55 company reviews on Glassdoor. This indicates that most CSM professionals have an excellent working experience there. SAP is rated in line with the average (within 1 standard deviation) by CSM professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

55 reviews

4.0

Mar 27, 2025

Overall good

Customer success manager (csm)

Recommend

CEO approval

Business Outlook

Pros

Good career opportunities at the company

Cons

Lots of restructuring recently and very little room for pay rises because of so

3.0

Mar 26, 2025

Times have changed

Customer success manager (csm)

Recommend

CEO approval

Business Outlook

Pros

Great place to work. Great People and team culture

Cons

Continuous lay offs, no one is safe

2.0

Mar 20, 2025

Going downhill fast

Customer success manager (csm)

Recommend

CEO approval

Business Outlook

Pros

Good colleagues, work life balance still decent.

Cons

Consolidating power in Germany, no feedback considered from employees, awful raises (avg 2% last 4 years), clueless CEO who seemingly can’t answer a single question transparently, unrivaled nepotism.

Viewing 16 - 18 of 55 Reviews

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SAP CSM reviews

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