SAP Concur reviews

Those that have been around for more than a few months know that Market Development was an incredible place to grow your career, learn the business and critically think about new ways to get in with prospects and try new methods. Under new management, Market Development is very quickly turning into a call center. Their intent is to turn this into a "brainless" role where we come in, hit a go button on a machine that auto-dials for you, then finally get to go home after you've hit your required amount of time for the day. They have removed every other aspect of the job that we all enjoyed the most, leaving bombarding prospects with multiple calls a day, to be the only thing left. If you have a college degree, or like to use your brain at any time throughout the work day, this role is not for you. In addition, the new management is degrading, extremely micro managing and you are a nobody to them unless you're drinking the Kool-Aid and pretending to love the new brainless robotic model of the role. Don't try to speak up or give your opinion because it will be wrong. Just sit in your chair on your auto-dialer and keep your mouth shut pretending to be happy. Again, any other position within Concur you are likely going to be happy. The culture, management and employee morale is top notch. Just steer clear of Market Development!!!

The market development department is getting worse by the second. Since new management implemented a “transformation” of the department the culture, morale, and overall excitement for the job has been sucked out of the office and the employees who are a part of it. The best way to summarize this job title is that you work in a call center. The management team says that the best part of this job is that you don’t even have to think. They provide the MDR team with scripts, talk tracks, and emails that are crafted for you. Additionally, they even build out your lists to call on so all you have to do is sit down and ‘press go’. In their minds this is the ultimate dream job. News flash – young professionals who just spent thousands of dollars on college degrees and studying business for 4 years want to at least use their brains. The most unfortunate part of this whole department ‘face lift’ is the role went from creatively thinking, collaborating with a sales team, and coming up with strategic ways to bring in new business to being treated like a toddler. In summary I would say that the cons of this position currently outweigh the pros. If you are looking to become a telemarketer, cold call for hours on end, and have management breathing down your neck then take this role. However, if you are looking for a job that you will be motivated to go to everyday with a management team that supports your development that’s not here so I’d strongly encourage you to stay far far away.