SAP reviews

Support is primarily on the younger side, usually within the 20-23 year old range. For most, it's their first job out of college. Between staff moving to other teams or leaving the company, and the documentation being sub-par at best, most of the knowledge is among the staff, which leaves huge gaps in knowledge. There's rarely anyone that's on support for more than 2 years, The company currently is struggling to balance out the exponential growth of the company with the amount of support agents that they have on staff, even globally. It can be a bit of a meat grinder, especially around the major patches for the application. Day side is the main focus. There are no managers on staff for the second and third shifts, which means those shifts are easily forgotten about. Management has been quoted saying their main goal is to keep you on the support team. Even with support being the entry point into the company, the managers do their best from having you move to other teams. Management is good at changing their language during discussions to fit their motives. Support agents are mostly looked at for their stats from managers that don't have much experience outside their current job. Stats that are hard to balance, and, for the most part, require working the system to make them look better. They do not allow you to work from home. Large office = rarely get to meet other people unless you actively seek out other teams.

The worst culture. They pretend to be progressive and transparent, but they are passive aggressive. I worked for a Manager / VP who brought no value. Weird experience, happy to leave.