Although the job description states that the role is for a Market Development Representative position, you are really an overpaid Telemarketer. The truth is this role consist of cold calling prospects 8- hours a day with the sole purpose of setting appointments for Concur's Regional Sales Executives to follow up with potential new business. The practices that Concur uses to reach out to prospects is the biggest reason I left. You will be forced to mail merge/email blast thousands of new prospects, then follow up with them via telephone. Emailing these prospects constantly, calling them constantly, leads to a ton of rejection. They implemented new software to cut down on the email blast earlier this year, but with limited to sending 250 emails a day, they switched back to the "spray and pray" mentality. Get used email merges, daily, sometimes reaching out to 10K people at a time. It seems like they don't care about saturating their territories with constant emails.
You must perform well in the Market Development Representative positions for a minimum of 12 months prior to being looked at going into any other role; in those 12 months, you must be hitting 100% to goal each month or you WILL NOT be promoted. That simple. The goals keep getting higher and higher because they want to get to 1 Billion in revenue by 2020. This is constantly preached.
This position is best suited for someone straight out of college, very flexible with work hours (some reps work 6:45am - 5:30pm daily), no kids, and live close to the St. Louis Park location. A large number of the current MDR's do not like the position at all, but are working hard to possibly be looked at to be promoted down the road.
