Is SAS a good company to work for as a Technical Support Engineer?

Technical Support Engineer professionals working at SAS have rated their employer with 4.0 out of 5 stars in 19 Glassdoor reviews. This is an average score with the overall rating of SAS employees being 4.0 out of 5 stars. Search open Technical Support Engineer Jobs at SAS now and start preparing for your job interview by browsing frequently asked Technical Support Engineer interview questions at SAS .

Does SAS pay Technical Support Engineer employees well?

Technical Support Engineer professionals rate their compensation and benefits at SAS with 4.3 out of 5 stars based on 19 anonymously submitted employee reviews. This is 15% better than the company average rating for salary and benefits. Find out more about Technical Support Engineer salaries at SAS.

What are the top reviewed jobs at SAS?

Account Executive (129) , Intern (77) , Senior Software Engineer (60) , Consultant (59) , Manager (59) , Senior Account Executive (57) , Software Developer (57) , Software Engineer (53) , Technical Intern (52) , Systems Engineer (51) , Technical Consultant (46) , Senior Software Developer (44) , Associate Technical Consultant (42) , Sales (38) , Project Manager (36)

What are the pros of working at SAS according to real employee reviews?

"SAS has great benefits for employees with children and the company is flexible and understanding of parent's schedules and responsibilities." ((in 454 reviews)); "All other departments have a good work/life balance along with a good increment except CI department of r&d pune" ((in 453 reviews)); "Great people and campus location" ((in 320 reviews)); "It was a great product and culture for a long time" ((in 212 reviews)); "The campus is beautiful and there are many perks here you won't find elsewhere!" ((in 120 reviews))

What are the cons of working at SAS according to real employee reviews?

"digit hikes but the actual salary is low compared to market" ((in 129 reviews)); "Low pay (and if you don't have the opportunity to use the benefits" ((in 110 reviews)); "New managers have started micromanaging" ((in 63 reviews)); "Leadership has no clue what is going on in any industry from the CEO to the managers." ((in 42 reviews)); "Senior management sometimes seems disconnected and over" ((in 22 reviews))

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SAS

SAS Technical Support Engineer reviews

4.0

99% would recommend to a friend

(19 total reviews)

Jim Goodnight

100% approve of CEO

99% positive business outlook

Ratings by category

5.0

Work/Life balance

4.5

Diversity & inclusion

4.4

Culture & values

4.3

Compensation and benefits

4.0

Senior management

3.1

Career opportunities

Technical Support Engineer employees have rated SAS with 4.0 out of 5 stars, based on 19 company reviews on Glassdoor. This indicates that most Technical Support Engineer professionals have a good working experience there. SAS is rated in line with the average (within 1 standard deviation) by Technical Support Engineer professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

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Reviews by job title

19 reviews

4.0

Feb 15, 2026

Good company, unsure of direction

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

- People are really good to work with and highly skilled - Lots of interesting CompSci/Data areas covered if you want to learn - Pay is competitive for a TS role

Cons

- Company direction is a bit questionable - No room to grow for more technical roles if you're in Australia (would need to move countries)

3.0

Dec 11, 2025

Great for Stability, Not for Ambition.

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

SAS offers remarkable stability thanks to its 50 years old history and private ownership. The company does not follow the aggressive efficiency trends of many competitors, which translates into a manageable workload and a relatively stress-free environment. Work-life balance is excellent, making it an ideal choice for those who value a predictable “9-to-5” schedule. Benefits are decent, and the overall atmosphere is calm and secure: perfect for professionals seeking job security rather than rapid career progression.

Cons

On the downside, the culture feels outdated and resistant to change. The organization operates more like a public institution than a modern tech company, with slow processes and limited mobility. Many employees have been in the same role for decades, and advancement opportunities are scarce. Internal processes are complex and often inefficient, while proprietary products tend to be overly complicated, reflecting an old-school approach to technology. Knowledge is concentrated among a few “gurus,” creating a hierarchical and closed environment. Compensation is average, and training resources are not particularly effective.

5.0

Dec 14, 2024

Truly Great Place to work

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

- Great work life balance - People are happy to work and assist - Everyone is supportive

Cons

- Limited opportunities for growth. Promotions are not so east to get to.

Viewing 1 - 3 of 19 Reviews

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SAS Technical Support Engineer reviews

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Good company, unsure of direction

Great for Stability, Not for Ambition.

Truly Great Place to work

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