SCAN Health Plan reviews

3.8

70% would recommend to a friend

(474 total reviews)
avatar

Sachin H. Jain, MD, MBA

74% approve of CEO

68% positive business outlook

SCAN Health Plan has an employee rating of 3.8 out of 5 stars, based on 474 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SCAN Health Plan employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

474 reviews
5.0
May 11, 2026

Important work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I help members understand their health plan options, which involves a lot of calls, follow-ups, and eligibility questions. The training is good, so you know what you're doing when you're on your own. I appreciate the generous PTO, 401k, and tuition reimbursement. Most people who work here care about the mission, which makes a difference.

Cons

Documentation piles up quickly, and some days you don't have time even for a coffee break.

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SCAN Health Plan Response
1mo
Thank you for sharing your feedback! We are pleased to hear that your time at SCAN has been professionally rewarding and that our benefits have met or exceeded your expectations. Helping seniors navigate their healthcare options is critical work, particularly in a rapidly evolving healthcare landscape. The dedication of Rebels like you plays a vital role in ensuring our members receive the compassionate, high-quality care they deserve. We encourage you to discuss your concerns with your supervisor or directly with HR at peoplerelations@scanhealthplan.com. Feedback from team members helps us strengthen our workplace and continue enhancing the experience of our employees and the seniors we serve.
5.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

- Improving my communication skills with every call - Gaining valuable knowledge about healthcare coverage - Dependable team - Predictable work schedule - Clear processes and responsibilities

Cons

Excessively long calls can affect performance metrics.

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SCAN Health Plan Response
1mo
Thank you for sharing your feedback! We are delighted to hear that you are enjoying your time at SCAN. Rebels like you are the foundation of our organization and play an essential role in helping seniors access quality healthcare and compassionate support. It is also encouraging to hear that your role has provided opportunities for professional growth. Investing in our employees strengthens both their individual careers and our ability to serve an expanding membership with excellence. If you have concerns regarding performance metrics, we encourage you to speak to your supervisor or contact HR at peoplerelations@scanhealthplan.com. Employee feedback is invaluable as we continue to enhance the experience of both our team members and the seniors they serve.
4.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Focus is on patient care, coordination, and follow-ups. Supportive team. Manageable workload compared to typical hospital settings. Good exposure to care plans and patient communication. Understanding and helpful managers. Solid pay with strong benefits.

Cons

Documentation can take extra time sometimes

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SCAN Health Plan Response
2mo
Thank you for sharing your experience. We’re glad to hear you feel supported by your team. As you noted, our commitment to our members is at the heart of what we do, and we continually strive to deliver a seamless, coordinated member experience. We recognize your concerns about documentation and understand that some processes can feel overwhelming. Please know that we are actively reviewing our procedures to ensure we are leveraging the best tools to support our teams and enabling them to focus on what matters most: supporting our members. We welcome your suggestions for process improvements and encourage you to share your ideas with your supervisor or any member of our leadership team. Our open-door policy means your feedback is always valued and appreciated.
Viewing 28 - 30 of 474 Reviews

Glassdoor has 499 SCAN Health Plan reviews submitted anonymously by SCAN Health Plan employees. Read employee reviews and ratings on Glassdoor to decide if SCAN Health Plan is right for you.