Grievance and Appeals Coordinator
Pros
Benefits, casual dress code, free lunches/coffee, bonuses, generous PTO, parking and work/life balance.
Cons
SCAN as a companies a great place to work. Grievance and Appeals Department needs some work. Management expects top quality work with little to no training. Your first week you will sit and read "the chapters" about Medicare. The second week you may or may not sit with another employee and shadow. There are no training classes and you might sit with fairly new employee that is still learning the ropes theirselves. Management is always in meeting and never available for questions or escalated issues, but as soon as you make a mistake you are the one to blame and it is never management's fault. the Director does not speak to her staff. She comes in every morning and goes straight to her office. No communication at all with staff unless it is time to reprimand you for a mistake. A lot of people either left or out on stress leave. The turn over rate is extremely high. They cannot even keep temp employees. A lot of favoritism towards "brown nosers". If you do not speak up management will walk right over you. a lot of changes currently going on within department without proper training. Director threaten to fire or write up employees if mistakes keep happening. Even without the proper training. Morale within the department is very ow. It feels like coordinators vs nurses. coordinators vs management. I does not feel like a team environment at all.
