SCAN Health Plan reviews

We regret hearing about your negative experience. Being in a highly regulated industry, certain review and approval processes are necessary to ensure compliance, accountability, and responsible decision-making. These are intended to protect our members, employees, and the organization, not to create unnecessary barriers or slow progress. As we’re always looking for ways to further strengthen how we deliver care for our members, we continuously evaluate how these processes function in practice and look for opportunities to improve clarity, efficiency, and ownership. Our leadership also maintains an open-door policy to allow for candid feedback from all levels of the organization with the option to submit anonymously at any time. As you have moved on from SCAN, we wish you the best in your future pursuits.