SCRAM Systems Customer Service (CSR) reviews

1.5

4% would recommend to a friend

(14 total reviews)
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Chris Linthwaite

3% approve of CEO

4% positive business outlook

Reviews by job title

14 reviews
5.0
Nov 30, 2023

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Recommend
CEO approval
Business Outlook

Pros

Love the culture and the leadership.

Cons

None that I can think of.

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SCRAM Systems Response
2y
Thank you so much for your recent review! We are happy that you have had such a positive experience with your leaders and time here.
1.0
Jun 20, 2023
Recommend
CEO approval
Business Outlook

Pros

None at all since the merge with Lifesafer.

Cons

Overworked Underpaid. No Raises beyond .50 annually if any at all. No Holidays off and if you call out sick you dont get holiday pay. You cannot ask for time off before or after Holidays so tell your family goodbye.

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SCRAM Systems Response
2y
Thank you for for your feedback. We provide annual merit increases based upon performance reviews. We are sorry to hear that you have not been able to get holidays off, our holidays are based upon your schedule and we reduce the number of scheduled agents per holiday to allow for the maximum number of individuals off while still providing coverage our year round business. We appreciate your feedback.
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