SCRAM Systems Customer Service (CSR) reviews

1.5

4% would recommend to a friend

(14 total reviews)
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Chris Linthwaite

3% approve of CEO

4% positive business outlook

Reviews by job title

14 reviews
3.0
Jan 11, 2022

Easy job

Recommend
CEO approval
Business Outlook

Pros

Pay calls weren’t to much most days no raise

Cons

After holidays lots of calls. Some Management do not know how to speak to employees kind of rude must read a lot of information and when you ask for help you sent to do more reading when they could have assisted the general question

1.0
Dec 5, 2021

Beyond terrible

Recommend
CEO approval
Business Outlook

Pros

Working from home, certain leads are always in your corner

Cons

Everything. They pick and pick. No help from supervisors. No help from upper management tf. Certain supervisors are a joke and joke about life on social media. Time cops are the worst, the point system smh is beyond terrible. If you have a life its non existent working here. Dont get sick they guilt you into making you work. If team chats are supposed to help why do folks get ignored. If ypubspeak up, your mpat likely going to get in trouble. This is not an open door company. If you go to HR they gossip and talk bad about everyone. I got an email that was not supposed to be sent to me and it did and lets just say HR needs to be replaced. Maybe if they took the time to hear their employees and concerns the company as a whole would do better. They are only worried about money and trying to be better than the other companies. If a customer needed a supervisor, tuh, good luck they never wanted to talk to the clients. I have proof from a manager telling me to tell the client lies. Like that's not right. This company needs some serious house cleaning done. They let managers or team leads talk to employees any kind of way like that's unprofessional. If your looking for a job keep looking. The money is only good if you sale your soul to get sales. When I first took the job half the things they do now were not in the job discrption. Thwy lie to get folks in thwn treatvyou like a red headed step child. Team leads gossip about other agents. Nobody in that horrible place is better than the next. Everybody at lifesafer can stand to go through management and supervisor training to better understand professionalism that EVERYBODY LACKS!!!!!!

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