Does SECURUS Technologies pay their employees well?

According to anonymously submitted Glassdoor reviews, SECURUS Technologies employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at SECURUS Technologies. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at SECURUS Technologies?

21% of SECURUS Technologies employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SECURUS Technologies 2.7 out of 5 for work life balance, 2.4 for culture and values and 2.2 for career opportunities.

What are the top reviewed jobs at SECURUS Technologies?

Project Manager (14) , Customer Service Representative (13) , Field Service Technician (8) , Account Manager (6) , Field Service Technician II (6) , Manager (6) , Software Developer (6) , Account Executive (5) , Field Service Manager (5) , Software Engineer (5) , Client Manager (3) , Customer Service Representative (CSR) (3) , Intelligence Analyst (3) , Sales (3) , Sales Manager (3)

What are the pros of working at SECURUS Technologies according to real employee reviews?

"There are some good people and some of the departments are OK." ((in 27 reviews)); "Pay is decent" ((in 19 reviews)); "•Good benefits" ((in 14 reviews)); "Bonus was nice." ((in 13 reviews)); "Great coworkers with a supportive environment" ((in 5 reviews))

What are the cons of working at SECURUS Technologies according to real employee reviews?

"Upper management does not trust the employees." ((in 10 reviews)); "Constant Travel, Manager (PA), Tracking You, Constant Turnover, Bad reputation" ((in 7 reviews)); "They are making up the rules as we go along they have no clear leadership in the PM area." ((in 7 reviews)); "Work from home options are costly." ((in 5 reviews)); "Many of these reviews are fake and that is the culture of this company." ((in 4 reviews))

What are employees saying about SECURUS Technologies layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SECURUS Technologies layoffs and their outlook for job security at SECURUS Technologies in 2026.

What are the top reviewed SECURUS Technologies locations?

Dallas , Carrollton , Houston , Addison , Plano , Oklahoma City , New York , Knoxville , Los Angeles , Denver , Miami , Marlton , Madison , Ogden , Chicago Ridge , Albany , Milwaukee , Detroit , Howell , Billings , Lincoln , Omaha , Granite , Frisco , Lewisville , Venus , Texas City , Huntsville , Lubbock , San Antonio

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SECURUS Technologies

Part of Aventiv Technologies

SECURUS Technologies reviews

2.3

21% would recommend to a friend

(320 total reviews)

David Abel

49% approve of CEO

22% positive business outlook

Ratings by category

3.0

Diversity & inclusion

2.7

Work/Life balance

2.6

Compensation and benefits

2.4

Culture & values

2.2

Career opportunities

2.0

Senior management

SECURUS Technologies has an employee rating of 2.3 out of 5 stars, based on 320 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SECURUS Technologies employee rating is 40% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

320 reviews

1.0

Jul 6, 2023

Over worked & under paid

Project manager

Recommend

CEO approval

Business Outlook

Pros

There really are no pros

Cons

Everything is a con or negative

3.0

Jun 24, 2023

Could be better

Field sevice technician

Recommend

CEO approval

Business Outlook

Pros

Flexibility and scheduling is in your control

Cons

The team environment is not the best. Field service techs are left out to pasture with little to no support from other techs or on phone support

3.0

Jun 19, 2023

Easy work

Tier i technical support

Recommend

CEO approval

Business Outlook

Pros

You work on holidays because the center is 24/7.

Cons

The job is not hard.

Viewing 34 - 36 of 320 Reviews

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Ratings by category

Ratings by demographic groups

Reviews by job title

Over worked & under paid

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Easy work

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