Does SECURUS Technologies pay their employees well?

According to anonymously submitted Glassdoor reviews, SECURUS Technologies employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at SECURUS Technologies. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at SECURUS Technologies?

21% of SECURUS Technologies employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SECURUS Technologies 2.7 out of 5 for work life balance, 2.4 for culture and values and 2.2 for career opportunities.

What are the top reviewed jobs at SECURUS Technologies?

Project Manager (14) , Customer Service Representative (13) , Field Service Technician (8) , Account Manager (6) , Field Service Technician II (6) , Manager (6) , Software Developer (6) , Account Executive (5) , Field Service Manager (5) , Software Engineer (5) , Client Manager (3) , Customer Service Representative (CSR) (3) , Intelligence Analyst (3) , Sales (3) , Sales Manager (3)

What are the pros of working at SECURUS Technologies according to real employee reviews?

"There are some good people and some of the departments are OK." ((in 28 reviews)); "I appreciate that I have a job and the pay is good." ((in 19 reviews)); "Great benefits!" ((in 13 reviews)); "I was here for just over a month and received my first bonus." ((in 11 reviews)); "friendly coworkers, decent benefits, paid vacation and personal days" ((in 6 reviews))

What are the cons of working at SECURUS Technologies according to real employee reviews?

"Upper management does not trust the employees." ((in 10 reviews)); "Constant Travel, Manager (PA), Tracking You, Constant Turnover, Bad reputation" ((in 7 reviews)); "They are making up the rules as we go along they have no clear leadership in the PM area." ((in 7 reviews)); "Many of these reviews are fake and that is the culture of this company." ((in 4 reviews)); "Horaire ,gestion planning ,décalage horaire ,manque de communication" ((in 4 reviews))

What are employees saying about SECURUS Technologies layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SECURUS Technologies layoffs and their outlook for job security at SECURUS Technologies in 2026.

What are the top reviewed SECURUS Technologies locations?

Dallas , Carrollton , Houston , Addison , Plano , Oklahoma City , New York , Knoxville , Los Angeles , Denver , Miami , Marlton , Madison , Ogden , Chicago Ridge , Albany , Milwaukee , Detroit , Howell , Billings , Lincoln , Omaha , Granite , Frisco , Lewisville , Venus , Texas City , Huntsville , Lubbock , San Antonio

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SECURUS Technologies

Part of Aventiv Technologies

SECURUS Technologies reviews

2.3

21% would recommend to a friend

(320 total reviews)

David Abel

49% approve of CEO

22% positive business outlook

Ratings by category

3.0

Diversity & inclusion

2.7

Work/Life balance

2.6

Compensation and benefits

2.4

Culture & values

2.2

Career opportunities

2.0

Senior management

SECURUS Technologies has an employee rating of 2.3 out of 5 stars, based on 320 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SECURUS Technologies employee rating is 40% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

320 reviews

2.0

May 8, 2023

Avoid

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

WFH, location, not much as else.

Cons

Everything else, management, direction, funding.

4.0

Apr 29, 2023

Company review

Billing specialist

Recommend

CEO approval

Business Outlook

Pros

Good company to work for. They treated their employees well.

Cons

There was not much room for employee/ career development.

1.0

Apr 27, 2023

Bad management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefits are not completely horrible.

Cons

Management makes poor decisions repeatedly and the whole company suffers.

Viewing 40 - 42 of 320 Reviews

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