SEON reviews

4.6

88% would recommend to a friend

(99 total reviews)
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Tamás Kádár

93% approve of CEO

81% positive business outlook

SEON has an employee rating of 4.6 out of 5 stars, based on 99 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SEON employee rating is 24% above average for employers within the Information Technology industry (3.7 stars).

Reviews by job title

99 reviews
5.0
Dec 20, 2022

Agile scale-up, not for 9-5 people

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The tool is a game-changer for online businesses. No real competitor, so no churn. Salary is quite good, received over 20% increase in 1 year. Very good benefits also. Office location is a big plus. Some brilliant coworkers. Bias to action. No burocracy. Flexible management.

Cons

Not too good work life balance as expectations are high. Some inexperienced managers (altought company is investing in training on this). Few people were let go due to subpar outcomes (this is due to macro and inexperienced ex-VPs and ex-managers). Leadership is very KPI and deliverables oriented. If you are lazy, you are out, so not recommended for 9-5 people. People Team is rolling out changes without any consultancy and some of them are very condescending.

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SEON Response
2y
Thank you for your review. Your feedback has given us insight on where we need to improve. Regards, People Team at SEON
5.0
Dec 12, 2022

Everything is nice

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I love working here. Fantastic product and a great team! Lot of potential and opportunity to grow, and if you have the mindset, you can learn very useful knowledge from the fintech industry quickly.

Cons

I cannot add anything to this.

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SEON Response
2y
Thank you for taking the time to share your feedback. We're really grateful for your positive review. Regards, People Team at SEON
2.0
Dec 12, 2022
Recommend
CEO approval
Business Outlook

Pros

// As a heads-up, I withheld this review for a long time because I didn't want my emotions to influence my opinion. The only Pros I can mention, thinking back is the amount of wonderful collegues I had the opportunity to work with (I only mean below the management level) and maybe the possibility of progression. Everyone was super enthusiastic about what they were doing, people were always giving their best and we still managed to found our little happy things amongst all the chaos and madness. In my opinion this is what really lifted the company to where it stands today. Without it's employees this whole brand would be nothing. On the progression part, I had a lot of opportunities to learn and improve but after a while, things really started to stagnate because the company didn't really have a plan about their employee's career development. Also reaching higher levels on the ladder was close to impossible because these positions were filled from the outside.

Cons

I've been working for SEON since almost the very beginning of its upcoming. I experienced what the company was like when our headcount was only ~20 people and been there when the number of employees almost breached the 300 mark. During this journey, I experienced a lot of positive, but mostly negative things. In the beginning, everything was heavily micro-managed by the C-level, mostly the CTO and CEO. This seemed pretty normal at the time, considering that we could almost fit into one reasonably sized apartment. However, this bad habit stayed with us all along. We had a lot of back-and- forths with the management about our issues but our approaches were turned down almost every single time. Things started to get pretty uncomfortable when we realized that the management is not engineering-focused, which proved to be a huge problem since the company doesn't have anything besides its SaaS product. For a while, I was actually proud of working at SEON but my excitement started to wear down when we had to start lying to interview candidates about what a good working environment we have, so we wouldn't scare them away. As the company grew, our opinions started to matter less and less, and in the end, we were labeled as 'complainers' and 'cry-babies' (we actually received these comments from the management directly) because nobody wanted to take responsibility for what was going on. On the team level, we had a pretty clear idea of what we needed to achieve to keep the product floating at least, but these ideas didn't meet with the management's direction of thinking. All focus was placed on numbers and showing the outside world how great of a company we are. Around the time of my leave, the situation got so bad that the management didn't even admit that we had problems and tried to cover up everything with blatant lies and corporate-sounding nonsense. When the inflation started to kick in in Hungary, we were advised not to talk about 'inflation' because the C-level 'didn't think it exists' and a bit later they even banned financial-related questions on company QandAs, basically not accepting the situation. In the end, the whole thing felt like a marketing machine, selling something it didn't have, doesn't have, and will not have. Besides the overall direction of the company's heading, there are other problems. The previously mentioned hyper-paranoid CTO doesn't trust anyone (this is not an exaggeration). Every process, release, and decision had to include him because he didn't trust any of his employees and their ability to make logical decisions. To put it simply the whole Engineering Department was handled like a group of kindergarteners. The CEO's micro-management didn't hit me directly but I was constantly feeling the effects of it - by this, I mean that we had business goals changing monthly or sometimes weekly. Our focus always needed to be on the next big customer, meaning that we were constantly switching between their scopes every other week. The company didn't have a goal besides 'making a ton of money' and this can really be seen on the state of the product. As a closing note, the most shocking thing in all this happened during my exit interview and this finally put the last nail in the coffin. I explained all problems, and my experiences that resulted in my leave and I tried to be as constructive as possible. As a response, they tried to convince me that everything is fine and the solutions for the problems I'm mentioning should be looked for at our end.

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SEON Response
3y
First of all, we were grateful for your help and for the feedback. As well as please accept our apologies, if you've felt like your managerial role didn't match your preference. If you were recently made redundant and you feel it's unfair, please message me directly: tomkadar@seon.io, and we will do our best to support you further. During hyper-growth phase a number of new processes and systems were put in place, apologies if the team and the responsibilities have changed compared to when you've joined. We recognize it might not be the best fit for everyone. We wish the best of luck in the future and always doing our best to part ways in a respectful manner. As the inflation was a recurring concern for our team, as explained on the bi-weekly all-hands meetings (AMA-s), we have decided to additionally increase the January and July salary rises with the inflation volumes. Our CTO has experience working closely with certain teams to ensure efficient release processes and high SLAs, which may have felt like micromanagement at times. However, please be assured that this is not the case for all teams, who are meeting expectations without the need for his direct involvement. Tamas Kadar - CEO and Co-Founder of SEON
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Glassdoor has 104 SEON reviews submitted anonymously by SEON employees. Read employee reviews and ratings on Glassdoor to decide if SEON is right for you.