Is SHI International a good company to work for?

SHI International has an overall rating of 3.2 out of 5, based on over 2,143 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 50% of employees would recommend working at SHI International to a friend and 47% have a positive outlook for the business. The best reviews about SHI International have been left by employees working as District Sales Manager , Strategic Account Executive and Manager .

Does SHI International pay their employees well?

According to anonymously submitted Glassdoor reviews, SHI International employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at SHI International. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at SHI International?

50% of SHI International employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SHI International 3.5 out of 5 for work life balance, 3.2 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at SHI International?

Account Executive (263) , Inside Account Executive (161) , Inside Account Manager (104) , Inside Sales Account Manager (71) , Account Manager (32) , Enterprise Account Executive (32) , Inside Sales Representative (29) , Business Development Manager (24) , Sales (24) , Sales Representative (20) , IAM (19) , Inside Sales Account Executive (14) , Purchasing Representative (14) , District Sales Manager (13) , Senior Account Executive (13)

What are the pros of working at SHI International according to real employee reviews?

"I enjoy working here and the culture is great" ((in 160 reviews)); "Some great people and resources" ((in 152 reviews)); "Benefits were good but expensive." ((in 87 reviews)); "Hybrid schedule is nice and good work/life balance" ((in 52 reviews)); "SHI has a great training and onboarding Process" ((in 51 reviews))

What are the cons of working at SHI International according to real employee reviews?

"Low pay commission not great" ((in 189 reviews)); "Base salaries are low and can be difficult to ramp especially in major metro areas." ((in 100 reviews)); "Senior leadership very much sips the proverbial Kool" ((in 57 reviews)); "Upper Management is Ageist" ((in 56 reviews)); "Reps or direct managers have little to no control over avoiding these tactics." ((in 56 reviews))

What are employees saying about SHI International layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SHI International layoffs and their outlook for job security at SHI International in 2026.

What are the top reviewed SHI International locations?

Somerset , Austin , Piscataway , New York , Bethlehem , New Brunswick , Chicago , San Francisco , Newark , Atlanta , Jersey City , San Diego , Dallas , Edison , Raleigh , Los Angeles , Denver , Franklin , Staten Island , Detroit , Washington , Houston , Nashville , Indianapolis , Irvine , Paramus , Reston , Omaha , Charlotte , Cleveland

SHI International reviews

3.2

50% would recommend to a friend

(2,094 total reviews)

Thai Lee

62% approve of CEO

47% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

SHI International has an employee rating of 3.2 out of 5 stars, based on 2,094 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SHI International employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

2K reviews

3.0

Feb 11, 2026

SHI AE

Account executive

Recommend

CEO approval

Business Outlook

Pros

Good Team Environment for an office

Cons

Management is all over the place

SHI International Response

4mo

Thank you for taking the time to share your experience and for highlighting the positive team environment within the office. We’re glad that sense of collaboration stood out during your time at SHI. We also appreciate your feedback regarding management consistency. If you have any more comments, please take this offline at SHIfeedback@shi.com, a non-confidential alias, and we will make sure to escalate your concerns as needed.

4.0

Feb 6, 2026

Good Company

Public sector account executive

Recommend

CEO approval

Business Outlook

Pros

You are able to sell pretty much any IT solution whether physical assets, software or professional service services

Cons

Internal systems are old and clunky. The company is going through a lot of restructuring and realignment.

SHI International Response

4mo

Thank you for taking the time to share your experience and for highlighting the breadth of solutions SHI offers across hardware, software, and professional services. We’re glad that flexibility and scope stood out during your time with us. We also appreciate your feedback regarding internal systems and the impact of ongoing restructuring and realignment. If you have any additional comments or would like to share more detail, please take this offline by emailing SHIfeedback@shi.com (a non‑confidential alias), and we will make sure to escalate your concerns as needed.

4.0

Feb 4, 2026

Great co.pany

Project coordinator

Recommend

CEO approval

Business Outlook

Pros

Great management and great career Progession

Cons

Uncertain on the future with current issues

SHI International Response

5mo

Thank you for taking the time to provide your feedback. We are grateful for your review and your comments that SHI has great management and allows for career progression. It makes us happy to hear that you are happy - SHI cares for our employees, and we will be sure to share your comments. If you would like to provide additional comments, please feel free to take this offline at SHIfeedback@shi.com, a non-confidential alias.

Viewing 64 - 66 of 2,094 Reviews

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