Is SHI International a good company to work for?

SHI International has an overall rating of 3.2 out of 5, based on over 2,144 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 50% of employees would recommend working at SHI International to a friend and 47% have a positive outlook for the business. The best reviews about SHI International have been left by employees working as District Sales Manager , Strategic Account Executive and Manager .

Does SHI International pay their employees well?

According to anonymously submitted Glassdoor reviews, SHI International employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at SHI International. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at SHI International?

50% of SHI International employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SHI International 3.5 out of 5 for work life balance, 3.2 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at SHI International?

Account Executive (263) , Inside Account Executive (161) , Inside Account Manager (104) , Inside Sales Account Manager (71) , Account Manager (32) , Enterprise Account Executive (32) , Inside Sales Representative (29) , Business Development Manager (24) , Sales (24) , Sales Representative (20) , IAM (19) , Inside Sales Account Executive (14) , Purchasing Representative (14) , District Sales Manager (13) , Senior Account Executive (13)

What are the pros of working at SHI International according to real employee reviews?

"I enjoy working here and the culture is great" ((in 156 reviews)); "Some great people and resources" ((in 154 reviews)); "Benefits were good but expensive." ((in 90 reviews)); "Hybrid schedule is nice and good work/life balance" ((in 56 reviews)); "SHI has a great training and onboarding Process" ((in 51 reviews))

What are the cons of working at SHI International according to real employee reviews?

"Low pay commission not great" ((in 192 reviews)); "Low salary and unless you’re in leadership they make it pretty obvious they think everyone is replaceable." ((in 102 reviews)); "Upper Management is Ageist" ((in 58 reviews)); "Reps or direct managers have little to no control over avoiding these tactics." ((in 55 reviews)); "Senior leadership very much sips the proverbial Kool" ((in 54 reviews))

What are employees saying about SHI International layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SHI International layoffs and their outlook for job security at SHI International in 2026.

What are the top reviewed SHI International locations?

Somerset , Austin , Piscataway , New York , Bethlehem , New Brunswick , Chicago , San Francisco , Newark , Atlanta , Jersey City , San Diego , Dallas , Edison , Raleigh , Los Angeles , Denver , Franklin , Staten Island , Detroit , Washington , Houston , Nashville , Indianapolis , Irvine , Paramus , Reston , Omaha , Charlotte , Cleveland

SHI International reviews

3.2

50% would recommend to a friend

(2,095 total reviews)

Thai Lee

62% approve of CEO

47% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

SHI International has an employee rating of 3.2 out of 5 stars, based on 2,095 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SHI International employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

2K reviews

3.0

Jan 19, 2026

Great People & Market Fit. Compensation model OK

Enterprise account executive

Recommend

CEO approval

Business Outlook

Pros

Awesome environment and great resources/product. Focus on a smaller subset of accounts. Great tech networking and learning opportunities. Seems like they prioritize hiring from within so there are growth opportunities

Cons

Base is far below industry standard at 50k. More importantly, commission structure/quota after year 2 just isn't motivating unfortunately. On top of that there are no ISOs (private company) and from my limited research, benefits are also below industry standard.

SHI International Response

5mo

We appreciate you taking the time to leave a review, and that you enjoy the environment, resources, and networking. Additionally, thank you for your comments regarding compensation and commission - we will be sure to escalate accordingly. If you would like to provide additional comments, please feel free to take this offline at SHIFeedback@shi.com, a non-confidential alias.

5.0

Jan 19, 2026

Amazing Company - great benefits & career progression

Enterprise account manager

Recommend

CEO approval

Business Outlook

Pros

Fantastic company! Amazing leadership and support and clear progression plan.

Cons

None I can think of.

SHI International Response

5mo

Thank you for taking the time to provide your feedback. We are grateful for your five-star review and your comment that SHI is a fantastic company. It makes us happy to hear that you are happy - SHI cares for our employees, and we will be sure to share your comments. If you would like to provide additional comments, please feel free to take this offline at SHIfeedback@shi.com, a non-confidential alias.

2.0

Jan 17, 2026

Mediocre

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great health insurance. Standards are fairly low. Depending on your (non-sales) role/team, good salary and good work/life balance. The benefits of overachieving versus just clocking in and clocking out are exactly the same, so you might as well just meet the baseline. Working at SHI completely cured my imposter syndrome.

Cons

Absolutely no clear communication or organization within the company as a whole and between orgs/verticals/teams. Good luck finding out who does what outside of your immediate team! 401k match seems high but full vesting takes five years, so the numbers shown in your account are overinflated until you hit the five year mark. Regardless of whether you're a current or former employee, HR will mishandle your documentation/emails then ignore your time-sensitive responses/questions (including the ones THEY asked YOU for); sometimes the only way to get a response is to CC the whole team and even that is a 50/50.

SHI International Response

5mo

We appreciate you taking the time to leave a review. Hearing about your unpleasant experience while you were at SHI is disappointing. At SHI, we cherish every employee and work tirelessly to ensure a positive experience for everyone. If you have any more comments, please take this offline at SHIfeedback@shi.com, a non-confidential alias, and we will make sure to escalate your concerns as needed.

Viewing 82 - 84 of 2,095 Reviews

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