Is SHI International a good company to work for?

SHI International has an overall rating of 3.2 out of 5, based on over 2,142 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 50% of employees would recommend working at SHI International to a friend and 47% have a positive outlook for the business. The best reviews about SHI International have been left by employees working as District Sales Manager , Strategic Account Executive and Manager .

Does SHI International pay their employees well?

According to anonymously submitted Glassdoor reviews, SHI International employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at SHI International. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at SHI International?

50% of SHI International employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SHI International 3.5 out of 5 for work life balance, 3.2 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at SHI International?

Account Executive (263) , Inside Account Executive (161) , Inside Account Manager (104) , Inside Sales Account Manager (71) , Account Manager (32) , Enterprise Account Executive (32) , Inside Sales Representative (29) , Sales (25) , Business Development Manager (24) , Sales Representative (20) , IAM (19) , Inside Sales Account Executive (14) , Purchasing Representative (14) , District Sales Manager (13) , Senior Account Executive (13)

What are the pros of working at SHI International according to real employee reviews?

"I enjoy working here and the culture is great" ((in 164 reviews)); "Some great people and resources" ((in 150 reviews)); "Benefits were good but expensive." ((in 79 reviews)); "SHI has a great training and onboarding Process" ((in 52 reviews)); "Great work life balance for anyone getting started in there career" ((in 50 reviews))

What are the cons of working at SHI International according to real employee reviews?

"Low pay commission not great" ((in 187 reviews)); "Low salary and unless you’re in leadership they make it pretty obvious they think everyone is replaceable." ((in 104 reviews)); "Upper Management is Ageist" ((in 57 reviews)); "Senior leadership very much sips the proverbial Kool" ((in 56 reviews)); "Reps or direct managers have little to no control over avoiding these tactics." ((in 56 reviews))

What are employees saying about SHI International layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SHI International layoffs and their outlook for job security at SHI International in 2026.

What are the top reviewed SHI International locations?

Somerset , Austin , Piscataway , New York , Bethlehem , New Brunswick , Chicago , San Francisco , Newark , Atlanta , Jersey City , San Diego , Dallas , Edison , Raleigh , Los Angeles , Denver , Franklin , Staten Island , Detroit , Washington , Houston , Nashville , Indianapolis , Irvine , Paramus , Reston , Omaha , Charlotte , Cleveland

SHI International reviews

3.2

50% would recommend to a friend

(2,093 total reviews)

Thai Lee

63% approve of CEO

47% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,093 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

SHI International has an employee rating of 3.2 out of 5 stars, based on 2,093 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SHI International employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

2K reviews

5.0

Jun 11, 2026

Great place for IT learning and networking

Iam

Recommend

CEO approval

Business Outlook

Pros

Great place to work for especially for those in information technology looking to learn more from software and hardware vendors. The meet and greets + lunch and learns help you learn more about the products and services they provide.

Cons

None, I’ve had a positive experience with them!

SHI International Response

3w

Thank you for your feedback and for being part of SHI for over three years—we appreciate your continued contributions. We’re so glad to hear you’ve had a positive experience and that the learning and networking opportunities, including meet-and-greets and lunch and learns, have been valuable in supporting your growth in IT. Thank you again for taking the time to share your experience. If you’d ever like to share additional feedback, please feel free to reach out at SHIfeedback@shi.com.

3.0

Jun 6, 2026

Employee growth opportunities overshadowed by low pay

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Employee Growth Plans and Development

Cons

Low Paying and rules changing overnight without employees being aware.

SHI International Response

3w

Thank you for your feedback and for being part of SHI for over three years—we appreciate your contributions. We’re glad to hear the growth and development opportunities have been valuable, and thank you for your concerns around compensation and communication. If you’d like to provide additional feedback, please feel free to reach out at SHIfeedback@shi.com.

1.0

Jun 2, 2026

Friendly coworkers but poor pay and management

Acount executive

Recommend

CEO approval

Business Outlook

Pros

Not many - the people are nice

Cons

Low base pay, poor management, bad career growth. Do not work here unless you want to play the lottery with getting a good team. Horrible benefits for children and new parents.

SHI International Response

1mo

Thank you for sharing your experience and for your kind words about our management team and culture—we’re glad those aspects stood out positively. We appreciate your feedback regarding the work environment. Fostering an inclusive and collaborative culture across all teams remains a priority, and insights like yours help inform our ongoing efforts. If you’re open to sharing more, we welcome your feedback at SHIfeedback@shi.com. Wishing you all the best in your future endeavors.

Viewing 16 - 18 of 2,093 Reviews

Jobs at SHI International

Customer Success Manager - Cisco

Field Marketing Manager

Customer Success Manager - Microsoft

Service Delivery Manager