SHI International reviews

3.2

51% would recommend to a friend

(2,096 total reviews)
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Thai Lee

61% approve of CEO

47% positive business outlook

SHI International has an employee rating of 3.2 out of 5 stars, based on 2,096 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SHI International employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

2K reviews
2.0
Feb 1, 2026
Recommend
CEO approval
Business Outlook

Pros

WTH 2 days a week Decent work life balance

Cons

Horrible management High pressure Not a nice environment

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SHI International Response
5mo
We appreciate you taking the time to leave a review. Hearing about your unpleasant experience while you were at SHI is disappointing. At SHI, we cherish each and every employee and work tirelessly to ensure that everyone has a positive experience. If you have any further remarks, please take this offline at SHIfeedback@shi.com, a non-confidential alias, and we will make sure to escalate your concerns as necessary.
1.0
Dec 2, 2025
Recommend
CEO approval
Business Outlook

Pros

There are no pros working here.

Cons

If you’re considering a role at SHI, it’s important to be aware of several recurring issues. This is a very toxic work environment, where stress, favoritism, and internal conflict are common. Instead of fostering collaboration and support, the atmosphere often feels discouraging and emotionally draining. A major contributor to this problem is that management is not well trained. Leadership frequently lack the skills needed to lead effectively, provide guidance, or handle challenges professionally. decisions are made without proper understanding or communication. There is also a noticeable lack of support, both from leadership and from the organization as a whole. Employees are often left to navigate complex tasks alone, with little mentorship or resources. This can make even simple responsibilities feel overwhelming and unmanageable. Finally, the pay is disproportionately low compared to the workload. Employees feel overworked and undervalued, as the compensation does not reflect the volume, difficulty, or intensity of the tasks they are expected to handle. Combined with the other issues, this makes it difficult to maintain long-term motivation or job satisfaction.

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SHI International Response
7mo
We appreciate you taking the time to leave a review. Hearing about your unpleasant experience is disappointing. At SHI, we cherish every employee and work tirelessly to ensure that everyone has a positive experience. If you have any more comments, please take this offline at SHIfeedback@shi.com, a non-confidential alias, and we will make sure to escalate your concerns as needed.
2.0
Aug 14, 2025

Going Downhill

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good Team mates that I enjoyed working with

Cons

Substandard leadership from the top (I mean the CEO and Senior Leadership team). The company and culture has changed (for the worse), the local level management in the UK are really great but they are not given the authority to run the business how it needs to be in order to be successful for the long term. SHI is a USA centric organisation and the US leadership do not have the plan or market insight to be successful outside of the USA.

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SHI International Response
10mo
We appreciate you taking the time to leave a review. Hearing about your unpleasant experience at SHI is disappointing. At SHI, we cherish each and every employee and work tirelessly to ensure that everyone has a positive experience. If you have any further remarks, please take this offline at SHIfeedback@shi.com, a non-confidential alias, and we will make sure to escalate your concerns as necessary.
Viewing 1972 - 1974 of 2,096 Reviews

Glassdoor has 2,145 SHI International reviews submitted anonymously by SHI International employees. Read employee reviews and ratings on Glassdoor to decide if SHI International is right for you.