Is SHI International a good company to work for?

SHI International has an overall rating of 3.2 out of 5, based on over 2,144 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 50% of employees would recommend working at SHI International to a friend and 47% have a positive outlook for the business. The best reviews about SHI International have been left by employees working as District Sales Manager , Strategic Account Executive and Manager .

Does SHI International pay their employees well?

According to anonymously submitted Glassdoor reviews, SHI International employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at SHI International. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at SHI International?

50% of SHI International employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SHI International 3.5 out of 5 for work life balance, 3.2 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at SHI International?

Account Executive (263) , Inside Account Executive (161) , Inside Account Manager (104) , Inside Sales Account Manager (71) , Account Manager (32) , Enterprise Account Executive (32) , Inside Sales Representative (29) , Business Development Manager (24) , Sales (24) , Sales Representative (20) , IAM (19) , Inside Sales Account Executive (14) , Purchasing Representative (14) , District Sales Manager (13) , Senior Account Executive (13)

What are the pros of working at SHI International according to real employee reviews?

"I enjoy working here and the culture is great" ((in 156 reviews)); "Some great people and resources" ((in 154 reviews)); "Benefits were good but expensive." ((in 90 reviews)); "Hybrid schedule is nice and good work/life balance" ((in 56 reviews)); "SHI has a great training and onboarding Process" ((in 51 reviews))

What are the cons of working at SHI International according to real employee reviews?

"Low pay commission not great" ((in 192 reviews)); "Low salary and unless you’re in leadership they make it pretty obvious they think everyone is replaceable." ((in 102 reviews)); "Upper Management is Ageist" ((in 58 reviews)); "Reps or direct managers have little to no control over avoiding these tactics." ((in 55 reviews)); "Senior leadership very much sips the proverbial Kool" ((in 54 reviews))

What are employees saying about SHI International layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SHI International layoffs and their outlook for job security at SHI International in 2026.

What are the top reviewed SHI International locations?

Somerset , Austin , Piscataway , New York , Bethlehem , New Brunswick , Chicago , San Francisco , Newark , Atlanta , Jersey City , San Diego , Dallas , Edison , Raleigh , Los Angeles , Denver , Franklin , Staten Island , Detroit , Washington , Houston , Nashville , Indianapolis , Irvine , Paramus , Reston , Omaha , Charlotte , Cleveland

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SHI International

SHI International reviews

3.2

50% would recommend to a friend

(2,095 total reviews)

Thai Lee

62% approve of CEO

47% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.3

Career opportunities

3.2

Culture & values

2.9

Senior management

2.8

Compensation and benefits

SHI International has an employee rating of 3.2 out of 5 stars, based on 2,095 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SHI International employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Jun 15, 2026

Flexible schedule but poor recruitment and management practices

Inside sales account manager

Recommend

CEO approval

Business Outlook

Pros

Flexible working scheudle, quite a decent work from home policy.

Cons

Ignorance on people no show, doing outside job. Poor recruitment strategy, Using outside sales job duty but hiring sales admin work. But then, when short in target, pushing sales admin to do sales work.

SHI International Response

Thank you for your feedback and for your time with SHI. We’re glad you appreciated the flexibility and remote work options. We understand the importance of clear role expectations, strong management practices, and effective hiring strategies. Your input helps us continue to improve in these areas. We wish you all the best moving forward. If you’d like to share more, please reach out to SHIfeedback@shi.com.

1.0

May 20, 2026

Poor management and ridiculous workloads overshadow any positives

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There are no Pros - awful

Cons

Poor management - ridiculous workloads

SHI International Response

1mo

Thank you for sharing your feedback. We’re sorry to hear about your experience with management and workload. If you’re open to sharing more details, please reach out to us at SHIfeedback@shi.com—we’d appreciate the opportunity to better understand your concerns.

4.0

Apr 4, 2026

Good company

Solutions architect

Recommend

CEO approval

Business Outlook

Pros

have a good hiearchy. very easy to manage and get results.

Cons

Very tight schedules. Controlled in every almost every aspect

SHI International Response

3mo

Thank you for sharing your feedback. We’re glad to hear you’ve had a positive experience with the team structure and management support at SHI. We also recognize the challenges of tight timelines and continue working to balance accountability with flexibility. If you’d like to share additional context, we encourage you to reach out at SHIfeedback@shi.com.

Viewing 2014 - 2016 of 2,095 Reviews

Jobs at SHI International

Managed Services Engineer - Network

Business Development Manager - Field

Account Executive - Healthcare

Support Operations Specialist - Global Sales

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SHI International

SHI International reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Flexible schedule but poor recruitment and management practices

Poor management and ridiculous workloads overshadow any positives

Good company

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SHI International reviews FAQs

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