Is SHI International a good company to work for?

SHI International has an overall rating of 3.2 out of 5, based on over 2,142 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 50% of employees would recommend working at SHI International to a friend and 47% have a positive outlook for the business. The best reviews about SHI International have been left by employees working as District Sales Manager , Strategic Account Executive and Manager .

Does SHI International pay their employees well?

According to anonymously submitted Glassdoor reviews, SHI International employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at SHI International. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at SHI International?

50% of SHI International employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SHI International 3.5 out of 5 for work life balance, 3.2 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at SHI International?

Account Executive (263) , Inside Account Executive (161) , Inside Account Manager (104) , Inside Sales Account Manager (71) , Account Manager (32) , Enterprise Account Executive (32) , Inside Sales Representative (29) , Business Development Manager (24) , Sales (24) , Sales Representative (20) , IAM (19) , Inside Sales Account Executive (14) , Purchasing Representative (14) , District Sales Manager (13) , Senior Account Executive (13)

What are the pros of working at SHI International according to real employee reviews?

"I enjoy working here and the culture is great" ((in 165 reviews)); "Some great people and resources" ((in 154 reviews)); "Benefits were good but expensive." ((in 84 reviews)); "Hybrid schedule is nice and good work/life balance" ((in 50 reviews)); "SHI has a great training and onboarding Process" ((in 50 reviews))

What are the cons of working at SHI International according to real employee reviews?

"Low pay commission not great" ((in 192 reviews)); "Base salaries are low and can be difficult to ramp especially in major metro areas." ((in 103 reviews)); "Upper Management is Ageist" ((in 58 reviews)); "Reps or direct managers have little to no control over avoiding these tactics." ((in 58 reviews)); "Senior leadership very much sips the proverbial Kool" ((in 57 reviews))

What are employees saying about SHI International layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SHI International layoffs and their outlook for job security at SHI International in 2026.

What are the top reviewed SHI International locations?

Austin , Somerset , Piscataway , New York , Bethlehem , New Brunswick , Chicago , San Francisco , Newark , Atlanta , Jersey City , San Diego , Dallas , Edison , Raleigh , Los Angeles , Denver , Franklin , Staten Island , Detroit , Washington , Houston , Nashville , Indianapolis , Irvine , Paramus , Reston , Omaha , Charlotte , Cleveland

SHI International reviews

3.2

50% would recommend to a friend

(2,093 total reviews)

Thai Lee

62% approve of CEO

47% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

SHI International has an employee rating of 3.2 out of 5 stars, based on 2,093 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SHI International employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

2K reviews

5.0

May 19, 2026

Good company overall

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

They treat their employees well for the most part

Cons

Pay can be low at first, but you can earn a lot more eventually

SHI International Response

1mo

Thank you for taking the time to provide your feedback. We are grateful for your five-star review. It makes us happy to hear that you are happy - SHI cares for our employees, and we will be sure to share your comments. If you would like to provide additional comments, please feel free to take this offline at SHIfeedback@shi.com, a non-confidential alias.

3.0

May 7, 2026

Great training and perks, but lacks resources for support

Account executive

Recommend

CEO approval

Business Outlook

Pros

Training Perks Commissions People Contacts

Cons

Didn't have all of the resources available to Account Executives as initially told, meaning you had to scramble to find your designated experts to jump on a call with clients.

SHI International Response

2mo

Thank you for taking the time to share your experience and for recognizing the training, perks, and strong relationships you built during your time at SHI—we’re glad those stood out. We appreciate your honest feedback regarding access to resources and support. If you’re open to sharing more about your experience, we’d welcome the conversation at SHIfeedback@shi.com. Wishing you continued success in your career.

5.0

May 4, 2026

Good salary and flexibility, but hard to advance

Data analyst

Recommend

CEO approval

Business Outlook

Pros

Good salary Work from home flexibility

Cons

Difficulty moving up the career ladder

SHI International Response

2mo

Thank you for sharing your experience and for highlighting the flexibility and compensation you valued during your time at SHI. We’re glad to hear those aspects made a positive impact. We also appreciate your candid feedback on career advancement. Supporting employee growth and providing clear development paths are priorities for us, and insights like yours help us continue to improve. If you’re open to sharing more, we’d welcome the opportunity to connect at SHIfeedback@shi.com. We wish you all the best in your next chapter.

Viewing 22 - 24 of 2,093 Reviews

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