SP+ reviews

9 of 10 customers are extremely rude. Customer service on the management end is horrible. Management doesn't care about you or the customer for the most part. When you have any issues, management is more upset that you're bothering them than willing to solve the issue. No real potential for advancement. You're by yourself in a booth for long periods of time.

There is little to no chance of any meaningful advancement, either in position or pay. For example, 2.5% annual increases in pay occur only after 3 years of employment. When there are issues with pay deductions for health insurance premiums, there is never an adequate resolution between the company and the union. The greatest con is that there is too much petty drama between supervisors and workers. The supervisory culture leans too much toward micromanagement and unnecessary disciplinary actions.