Is SSM Health a good company to work for?

SSM Health has an overall rating of 3.5 out of 5, based on over 2,766 reviews left anonymously by employees. This rating has increased by 4% over the last 12 months. 57% of employees would recommend working at SSM Health to a friend and 52% have a positive outlook for the business. The best reviews about SSM Health have been left by employees working as Occupational Therapist , Patient Account Representative and Paramedic .

Does SSM Health pay their employees well?

According to anonymously submitted Glassdoor reviews, SSM Health employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at SSM Health. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at SSM Health?

57% of SSM Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SSM Health 3.5 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at SSM Health?

Registered Nurse (267) , Registered Nurse, BSN (83) , Patient Access Representative (55) , Medical Assistant (45) , Staff RN (33) , Manager (30) , Certified Nursing Assistant CNA (29) , Nurse Practitioner (22) , Physician (22) , Director (21) , Physical Therapist (20) , RN Staff Nurse (18) , Patient Care Technician (16) , Security Officer (14) , Licensed Practical Nurse (LPN) (13)

What are the pros of working at SSM Health according to real employee reviews?

"The ethics that they follow also I believe the benefits are good and co worker are great" ((in 232 reviews)); "This has been a good place to work so far and they pay better than my previous jobs" ((in 147 reviews)); "Great people and mission statement." ((in 131 reviews)); "Great team members and coworkers!" ((in 123 reviews)); "The staff are great and really care about the healthcare needs of their patient's." ((in 66 reviews))

What are the cons of working at SSM Health according to real employee reviews?

"Bad managers tend to stay, and the policies for writing people up are confusing at best." ((in 42 reviews)); "None but would be nice to see senior leadership meet and greet more often with staff" ((in 41 reviews)); "Upper management does not care about the "workers" No compassion." ((in 39 reviews)); "time off less than other competing companies" ((in 20 reviews)); "Minimal training and guidance." ((in 19 reviews))

What are employees saying about SSM Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SSM Health layoffs and their outlook for job security at SSM Health in 2026.

What are the top reviewed SSM Health locations?

Saint Louis , Madison , Oklahoma City , Fond du Lac , Bridgeton , Janesville , Saint Charles , Fenton , Lake Saint Louis , Mount Vernon , Jefferson City , Centralia , Shawnee , Creve Coeur , Baraboo , Midwest City , Wentzville , Denville , Monroe , Mexico , Richmond Heights , Florissant , Clayton , Middleton , Milwaukee , Kansas City , Maryville , Arnold , Ballwin , Wisconsin Dells

SSM Health reviews

3.5

57% would recommend to a friend

(2,626 total reviews)

Laura Kaiser

47% approve of CEO

52% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,626 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

SSM Health has an employee rating of 3.5 out of 5 stars, based on 2,626 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SSM Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

3K reviews

4.0

Jul 30, 2024

Good entry level health care job

Patient care technician

Recommend

CEO approval

Business Outlook

Pros

Great Staff Room for growth

Cons

Insufficient Staffing Strict Management Not flexible

SSM Health Response

1y

Thanks for reviewing your work experience at SSM Health. Your feedback is important. We are always looking for ways to improve and you are a valued part of this process. We encourage you to email us at recruiting@ssmhealth.com if you have any additional comments you'd like to share.

1.0

Jul 30, 2024

Horrible Avoid at all costs.

Registered nurse

Recommend

CEO approval

Business Outlook

Pros

Flexibility, decent benefits, PTO, and independency.

Cons

The SSM Home Hospice team suffers from inadequate management, since it fails to address ongoing difficulties. The manager exhibits favoritism, the patient-to-staff ratio is unsatisfactory, and there are issues with communication and training. Hostile work environment. Rachel Nalwa is an ineffective manager who consistently fails to provide assistance when required and frequently creates excuses to avoid attending to patients when her presence is necessary. She exhibits favoritism and engages in retaliatory actions towards staff members who voice complaints. They compel you to labor in areas where you lack training. The management instructs you to make false claims about specific responsibilities in order to create a more favorable impression on clients.

SSM Health Response

1y

Thanks for your review. We would appreciate it if you’d share more about your situation offline, so that we can use that valuable feedback to help us deliver a better experience. We would like the opportunity to rectify this situation. Please reach out to recruiting@ssmhealth.com with additional details. We appreciate your feedback.

3.0

Jul 29, 2024

Pay

Staffing coordinator

Recommend

CEO approval

Business Outlook

Pros

Work from home, fast pace

Cons

Bad management, voice isn’t heard

SSM Health Response

1y

Thank you for your review. We do appreciate and value your honesty as a current team member, and are very sorry to hear your experience with management has not been positive. We'd like the opportunity to discuss your experience further to help us create a better environment for our team members in the future. If you're comfortable with it, we ask you to email us at recruiting@ssmhealth.com. Thank you!

Viewing 325 - 327 of 2,626 Reviews

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Jobs at SSM Health

SSM Health

SSM Health reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good entry level health care job

Horrible Avoid at all costs.

Pay

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Jobs at SSM Health