Is SSM Health a good company to work for?

SSM Health has an overall rating of 3.5 out of 5, based on over 2,769 reviews left anonymously by employees. This rating has increased by 4% over the last 12 months. 57% of employees would recommend working at SSM Health to a friend and 52% have a positive outlook for the business. The best reviews about SSM Health have been left by employees working as Occupational Therapist , Patient Account Representative and Paramedic .

Does SSM Health pay their employees well?

According to anonymously submitted Glassdoor reviews, SSM Health employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at SSM Health. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at SSM Health?

57% of SSM Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SSM Health 3.5 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at SSM Health?

Registered Nurse (267) , Registered Nurse, BSN (83) , Patient Access Representative (55) , Medical Assistant (45) , Staff RN (33) , Manager (30) , Certified Nursing Assistant CNA (29) , Nurse Practitioner (22) , Physician (22) , Director (21) , Physical Therapist (20) , RN Staff Nurse (18) , Patient Care Technician (16) , Security Officer (14) , Licensed Practical Nurse (LPN) (13)

What are the pros of working at SSM Health according to real employee reviews?

"The ethics that they follow also I believe the benefits are good and co worker are great" ((in 239 reviews)); "This has been a good place to work so far and they pay better than my previous jobs" ((in 156 reviews)); "Great people and mission statement." ((in 126 reviews)); "Great team members and coworkers!" ((in 115 reviews)); "The staff are great and really care about the healthcare needs of their patient's." ((in 69 reviews))

What are the cons of working at SSM Health according to real employee reviews?

"Bad managers tend to stay, and the policies for writing people up are confusing at best." ((in 43 reviews)); "Poor management and leadership." ((in 41 reviews)); "Upper management does not care about the "workers" No compassion." ((in 37 reviews)); "Long hours at times and tight deadlines with quick turnaround" ((in 21 reviews)); "poor communication" ((in 21 reviews))

What are employees saying about SSM Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SSM Health layoffs and their outlook for job security at SSM Health in 2026.

What are the top reviewed SSM Health locations?

Saint Louis , Madison , Oklahoma City , Fond du Lac , Bridgeton , Janesville , Saint Charles , Fenton , Lake Saint Louis , Mount Vernon , Jefferson City , Centralia , Shawnee , Creve Coeur , Baraboo , Midwest City , Wentzville , Denville , Monroe , Mexico , Richmond Heights , Florissant , Clayton , Middleton , Milwaukee , Kansas City , Maryville , Arnold , Ballwin , Wisconsin Dells

SSM Health reviews

3.5

57% would recommend to a friend

(2,629 total reviews)

Laura Kaiser

47% approve of CEO

52% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.5

Culture & values

3.5

Work/Life balance

3.5

Career opportunities

3.1

Compensation and benefits

2.9

Senior management

SSM Health has an employee rating of 3.5 out of 5 stars, based on 2,629 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SSM Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Jun 26, 2024

Depends on your manager

Registered nurse, bsn

Recommend

CEO approval

Business Outlook

Pros

Great reliable benefits, lots of opportunities, very professional

Cons

Actual work experience depends on your immediate managers and their everyday decisions. Too many mid level managers and “support staff” and not enough bedside nurses.

SSM Health Response

2y

As an organization that values our team members' experience with SSM Health, we're sorry that yours is less than positive. However, we do appreciate your honesty and your comments cause concern as we pride ourselves in providing a healthy work-life balance. We ask you to email us at recruiting@ssmhealth.com so we can discuss your situation further. Thank you!

1.0

Jun 24, 2024

Understaffed, spread thin, lying HR

Ehr analyst

Recommend

CEO approval

Business Outlook

Pros

some of the coworkers are very nice people. too nice, as they put up with being understaffed and overworked and working far outside of their hired job responsibilities

Cons

Underpaid, Forced to work on areas of the system you are not trained or certified in, or hired to work on. Why are they sending debt collectors after old employees? I was hired under my asking salary, told I would be promoted next year and make the amount I asked for. I was promoted and made 20$ more per pay period. HR says they can't negotiate.

SSM Health Response

2y

Thank you for sharing your insights about working at SSM Health. We value your feedback and take it seriously. It’s unfortunate to hear that the work environment was challenging, especially regarding overwork, being understaffed, and working beyond job responsibilities. We apologize for any negative experiences you’ve had. Regarding your concerns, we understand the importance of fair compensation. If you’d like to discuss this further, please reach out to us at recruiting@ssmhealth.com. For the promotion, we apologize if there was any miscommunication. If you have additional details, feel free to share them with us. We’re committed to addressing staffing issues. Your feedback helps us improve. For any other concerns or to provide more information, please contact us at recruiting@ssmhealth.com. Your well-being matters to us. Thank you.

2.0

Jun 22, 2024

They don’t actually value their nurses.

Registered nurse

Recommend

CEO approval

Business Outlook

Pros

Since it’s a New hospital, there is new tech.

Cons

Management micromanages and has no intentions on changing bad habits. All departments are short staffed. I have to fight to get all my patients food sometimes, and even then it comes up cold. Some patients don’t get to eat. They refuse to agree on union contract and want to prevent sister hospitals from unionizing. Pay is no longer competitive. Turnover is high.

SSM Health Response

2y

Thanks for sharing your feedback. We’re sorry your experience at SSM Health did not meet your expectations. We believe your situation was not the norm, but would like the opportunity to look into it more closely. Please feel free to reach out to recruiting@ssmhealth.com with any further comments, concerns, or suggestions you wish to share. We would hope to rectify this situation, if possible. Thank you!

Viewing 358 - 360 of 2,629 Reviews

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Ratings by demographic groups

Reviews by job title

Depends on your manager

Understaffed, spread thin, lying HR

They don’t actually value their nurses.

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