SSM Health reviews

3.4

56% would recommend to a friend

(2,629 total reviews)
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Laura Kaiser

46% approve of CEO

51% positive business outlook

SSM Health has an employee rating of 3.4 out of 5 stars, based on 2,629 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SSM Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

3K reviews
4.0
May 22, 2024
Recommend
CEO approval
Business Outlook

Pros

There is usually adequate staffing

Cons

Things can sometimes be a bit unorganized

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SSM Health Response
2y
Thanks for reviewing your work experience at SSM Health. Your feedback is important. We are always looking for ways to improve and you are a valued part of this process. We encourage you to email us at recruiting@ssmhealth.com if you have any additional comments you'd like to share.
2.0
May 21, 2024
Recommend
CEO approval
Business Outlook

Pros

Supervison for licensure requirements was covered at no additional cost. Support for social services was strong within the nursing/case management professionals (for the most part). You really did feel like you made a difference. At 1 point (with cooperation from fellow social workers) we were able to work (4) 10 hour shifts. That was eliminated when the social work team was disbanded.

Cons

Hospital didn't hesitate whatsover to eliminate a fully functional and contributing medical social work team of Master's Level professionals (we covered all floors of a 10+ story hospital -including the ER- and all outpatient clinics) which was ironic in terms of our location in the middle of downtown OKC surrounded by homeless shelters, bus stations, etc. and their "mission" to care for those who are "suffering". Ultimately, only floors MANDATED by hospital credentialing requirements were afforded a Master's level/licensed social worker - not full-time but one that would respond only to a doctor's order for social services. A Bachelor level social worker was hired to cover all other "social work" needs. Sooo many MANY patients fell through the cracks - particularly on one of the Units I covered. As a social worker who covered the OB/Labor/Delivery Unit, you were NOT able to discuss reproductive care (ie. birth control (anything other than abstinence), abortion), etc. even if the patient was 15 with her 2nd pregnancy and committed to remaining sexually active. The "they can close their legs" mentality [if not married] was shocking. Many patients who gave birth were not made aware of the fact that their tubes could not be tied during a Csection. Some found out the day of their delivery. The Catholic belief system is applied to ALL and some patients who were involuntarily assigned to doctors at the hospital (thus had to receive care there) were not aware of the implications for their healthcare needs. The belief that doctors reign supreme is strong and if you have to go up against a doctor you better have all of your supporting material ready - and even sometimes that was not enough. Indigent patients were treated very differently compared to those who came with "standard" insurance benefits, you did on-call with no extra pay should you have to go in, and the salary was thousands less than what other hospitals paid. I am not referring to social workers within the mental health care system - only medical social workers.

2.0
May 18, 2024
Recommend
CEO approval
Business Outlook

Pros

Great employees and great teamwork

Cons

Management repeatedly asks for feedback but they only ever address small issues

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SSM Health Response
2y
Thanks for sharing your honest opinion with us. Your feedback is important to us. We value receiving your compliments, suggestions, and complaints so that we can improve our services, processes, and communication. If you have any further feedback to share, please email us at recruiting@ssmhealth.com. Have a great day!
Viewing 391 - 393 of 2,629 Reviews

Glassdoor has 2,769 SSM Health reviews submitted anonymously by SSM Health employees. Read employee reviews and ratings on Glassdoor to decide if SSM Health is right for you.