Is SSM Health a good company to work for?

SSM Health has an overall rating of 3.4 out of 5, based on over 2,769 reviews left anonymously by employees. This rating has increased by 4% over the last 12 months. 56% of employees would recommend working at SSM Health to a friend and 51% have a positive outlook for the business. The best reviews about SSM Health have been left by employees working as Occupational Therapist , Patient Account Representative and Paramedic .

Does SSM Health pay their employees well?

According to anonymously submitted Glassdoor reviews, SSM Health employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at SSM Health. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at SSM Health?

56% of SSM Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SSM Health 3.5 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at SSM Health?

Registered Nurse (267) , Registered Nurse, BSN (83) , Patient Access Representative (55) , Medical Assistant (45) , Staff RN (33) , Manager (30) , Certified Nursing Assistant CNA (29) , Nurse Practitioner (22) , Physician (22) , Director (21) , Physical Therapist (20) , RN Staff Nurse (18) , Patient Care Technician (16) , Security Officer (14) , Licensed Practical Nurse (LPN) (13)

What are the pros of working at SSM Health according to real employee reviews?

"The ethics that they follow also I believe the benefits are good and co worker are great" ((in 236 reviews)); "This has been a good place to work so far and they pay better than my previous jobs" ((in 149 reviews)); "Great people and mission statement." ((in 129 reviews)); "Great team members and coworkers!" ((in 115 reviews)); "The staff are great and really care about the healthcare needs of their patient's." ((in 68 reviews))

What are the cons of working at SSM Health according to real employee reviews?

"None but would be nice to see senior leadership meet and greet more often with staff" ((in 40 reviews)); "Bad managers tend to stay, and the policies for writing people up are confusing at best." ((in 40 reviews)); "Upper management does not care about the short staffing." ((in 38 reviews)); "Difficult to get time off" ((in 20 reviews)); "Poor communication" ((in 19 reviews))

What are employees saying about SSM Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SSM Health layoffs and their outlook for job security at SSM Health in 2026.

What are the top reviewed SSM Health locations?

Saint Louis , Madison , Oklahoma City , Fond du Lac , Bridgeton , Janesville , Saint Charles , Fenton , Lake Saint Louis , Mount Vernon , Jefferson City , Centralia , Shawnee , Creve Coeur , Baraboo , Midwest City , Wentzville , Denville , Monroe , Mexico , Richmond Heights , Florissant , Clayton , Middleton , Milwaukee , Kansas City , Maryville , Arnold , Ballwin , Wisconsin Dells

SSM Health reviews

3.4

56% would recommend to a friend

(2,629 total reviews)

Laura Kaiser

46% approve of CEO

51% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.5

Work/Life balance

3.4

Culture & values

3.4

Career opportunities

3.1

Compensation and benefits

2.8

Senior management

SSM Health has an employee rating of 3.4 out of 5 stars, based on 2,629 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SSM Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Mar 15, 2024

Mixed

Certified surgical technologist

Recommend

CEO approval

Business Outlook

Pros

Good hours, no call, no weekends

Cons

Low pay compared to other facilities

SSM Health Response

2y

Thank you for your valuable feedback! We’re delighted that you appreciate the favorable work hours without calls or weekend shifts. As a not-for-profit ministry, we are dedicated to creating equal opportunities for all team members and maintaining competitiveness in our compensation and benefit packages. Rest assured, we continuously strive to ensure competitive pay for our team members. Your insights play a crucial role in our ongoing efforts to enhance our workplace. If you have any additional thoughts, please don’t hesitate to share them with us by emailing recruiting@ssmhealth.com. Thank you!

3.0

Mar 14, 2024

Good working environment, but staffing challenges cause an increased workload with no sign of change

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Friendly coworkers Team recognition Work/life balance Good benefits, including credits for continuing education

Cons

Short staffing with an increased workload Financial struggles put a strain on resources Difficult to get approval for hiring new FTEs, even for backfilling an existing role Little to no upward career movement due to current budget restraints Year-end bonuses are non-existent The yearly cost of living salary adjustment does not keep up with the rate of inflation

SSM Health Response

2y

Thank you for sharing your insights! It’s heartening to hear that you appreciate the positive aspects of our working environment, including friendly team members, team recognition, and good benefits such as continuing education credits. However, we genuinely acknowledge the challenges you’ve highlighted. We understand that short staffing can lead to an increased workload, and we’re actively addressing this issue. Your feedback is invaluable, and we’re dedicated to making improvements. If you have any further thoughts, feel free to share them with us by emailing recruiting@ssmhealth.com.

3.0

Mar 13, 2024

Low pay

Lpn

Recommend

CEO approval

Business Outlook

Pros

Great coworkers and good patient ratio

Cons

Poor management, unsafe conditions, burnout

SSM Health Response

2y

Thank you for sharing your experience of working at SSM Health. We are listening and appreciate your feedback. Our compensation team continuously reviews salaries to ensure our team members are being rewarded for the work they do. We encourage you to share feedback with your direct leader and through surveys. If you have any further feedback to share, please email us at recruiting@ssmhealth.com. We hope you have a wonderful day!

Viewing 454 - 456 of 2,629 Reviews

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Laboratory Support Technician

Administrative Assistant

SSM Health

SSM Health reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Mixed

Good working environment, but staffing challenges cause an increased workload with no sign of change

Low pay

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