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      SSM Health

      Engaged Employer

      SSM Health reviews

      3.4

      56% would recommend to a friend

      (2,624 total reviews)
      avatar

      Laura Kaiser

      47% approve of CEO

      50% positive business outlook

      Ratings by demographic groups

      SSM Health has an employee rating of 3.4 out of 5 stars, based on 2,624 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SSM Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Reviews by job title

      3K reviews
      1.0
      Jun 24, 2024

      Understaffed, spread thin, lying HR

      Ehr analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      some of the coworkers are very nice people. too nice, as they put up with being understaffed and overworked and working far outside of their hired job responsibilities

      Cons

      Underpaid, Forced to work on areas of the system you are not trained or certified in, or hired to work on. Why are they sending debt collectors after old employees? I was hired under my asking salary, told I would be promoted next year and make the amount I asked for. I was promoted and made 20$ more per pay period. HR says they can't negotiate.

      avatar
      SSM Health Response
      2y
      Thank you for sharing your insights about working at SSM Health. We value your feedback and take it seriously. It’s unfortunate to hear that the work environment was challenging, especially regarding overwork, being understaffed, and working beyond job responsibilities. We apologize for any negative experiences you’ve had. Regarding your concerns, we understand the importance of fair compensation. If you’d like to discuss this further, please reach out to us at recruiting@ssmhealth.com. For the promotion, we apologize if there was any miscommunication. If you have additional details, feel free to share them with us. We’re committed to addressing staffing issues. Your feedback helps us improve. For any other concerns or to provide more information, please contact us at recruiting@ssmhealth.com. Your well-being matters to us. Thank you.
      3.0
      Jun 3, 2024

      Treats long term employees negatively

      Technical lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some areas are still working for Mission values rather than business values.

      Cons

      Poor treatment of long term employees in order to hire newer employees that will accept lower salary.

      avatar
      SSM Health Response
      2y
      Thank you for sharing your concerns with us. We deeply regret to hear about your dissatisfaction and we take such feedback very seriously. Our organization values all of our employees, both long-term and new, and we strive to maintain a fair and equitable workplace. We are committed to continuous improvement and your feedback is crucial in this process. We will certainly look into the issues you’ve raised and work towards addressing them. We appreciate your contribution to our company and hope to improve your experience moving forward. If you have any additional feedback to share, we encourage you to email us at recruiting@ssmhealth.com.
      2.0
      May 29, 2024

      Look at all your options, it’s not all Saints and Roses

      Rn er
      Recommend
      CEO approval
      Business Outlook

      Pros

      Self scheduling, uses epic charting and clean work environment.

      Cons

      ER management and CEO DO NOT care about staff. They are all snakes. If you want to advance you have to play their corrupt game or they will FIND or MAKE UP “issues” to give you a corrective action and make you incapable of advancing. HR is a joke too. They have no clue what is going on and will not have your back. In all the years I worked there, I never seen so much horizontal violence from providers and nurses. They like to rally the troops and take pictures in rooms, complimenting the work environment but it’s very psychologically abusive and mind screwing. Normally in May and in December timeframe, this behavior is exacerbated by management because they get a lot of internships from nurses coming fresh out of nursing school. They will use you to train them and then fire you for something later on. It’s a business approach because you make more an hour than the, fresh new nursing graduates they can hire you on with. Don’t let them tell you that it cost so much money to train you to their expectations because they did not train me for nothing. It was the very few nurses that we’re not hateful to each other that made me the nurse I am today. The only reason I stayed as long as I did is because I had a lot going on in my life I did not want to learn a new routine, system and etc. I have numerous emails unanswered to the Educational director wanting to sign up for TNCC and other similar classes and never was given the opportunity over FOUR plus years. I am not a disgruntled employee, but I am an advocate for the medical field and I hate the way management is making it awful to work in.

      avatar
      SSM Health Response
      2y
      We’re so sorry to hear that you’ve had a poor SSM Health experience. It would be helpful if you’d share more about your situation offline so that we can use that information to deliver a better experience in the future. Please reach out to recruiting@ssmhealth.com so we can investigate this further and seek solutions. Thank you for bringing this situation to our attention.
      Viewing 61 - 63 of 2,624 Reviews
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      ReviewsSSM Health reviews

      Glassdoor has 2,764 SSM Health reviews submitted anonymously by SSM Health employees. Read employee reviews and ratings on Glassdoor to decide if SSM Health is right for you.