SSM Health reviews

3.4

56% would recommend to a friend

(2,625 total reviews)
avatar

Laura Kaiser

47% approve of CEO

50% positive business outlook

SSM Health has an employee rating of 3.4 out of 5 stars, based on 2,625 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SSM Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

3K reviews
4.0
Sep 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Team in Office / Decent Benefits and Pay Rate is fair.

Cons

Work is needed in the intake / dispatch area.

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SSM Health Response
6mo
We are so grateful for your kind words! Thanks for sharing your review with us and the community.
1.0
Sep 11, 2025

Don’t do if

Recommend
CEO approval
Business Outlook

Pros

Pay was decent for work done

Cons

Favoritism and hostile work environment is far to light for this work place

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SSM Health Response
6mo
We're sorry your experience as an SSM Health team member has been negative. Please know that we are sending this review to the appropriate team to look into. Thank you again for taking the time to leave us your feedback.
3.0
Sep 9, 2025

OK

Recommend
CEO approval
Business Outlook

Pros

SSM has been a reasonably good employer, and the people I work with are pleasant.

Cons

Middle and upper management seems totally closed to feedback from employees, even other managers. Staffing allocations for positions like Patient Access Representative, Scheduler, and office positions are consistently low.

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SSM Health Response
6mo
Your feedback is important to us. We value receiving your compliments, suggestions, and complaints so that we can improve our services, processes, and communication. Thank you for taking the time to leave us a review.
Viewing 97 - 99 of 2,625 Reviews

Glassdoor has 2,765 SSM Health reviews submitted anonymously by SSM Health employees. Read employee reviews and ratings on Glassdoor to decide if SSM Health is right for you.