Is SSM Health a good company to work for?

SSM Health has an overall rating of 3.5 out of 5, based on over 2,765 reviews left anonymously by employees. This rating has increased by 4% over the last 12 months. 56% of employees would recommend working at SSM Health to a friend and 51% have a positive outlook for the business. The best reviews about SSM Health have been left by employees working as Occupational Therapist , Patient Account Representative and Paramedic .

Does SSM Health pay their employees well?

According to anonymously submitted Glassdoor reviews, SSM Health employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at SSM Health. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at SSM Health?

56% of SSM Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SSM Health 3.5 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at SSM Health?

Registered Nurse (267) , Registered Nurse, BSN (83) , Patient Access Representative (55) , Medical Assistant (45) , Staff RN (33) , Manager (30) , Certified Nursing Assistant CNA (29) , Nurse Practitioner (22) , Physician (22) , Director (21) , Physical Therapist (20) , RN Staff Nurse (18) , Patient Care Technician (16) , Security Officer (14) , Licensed Practical Nurse (LPN) (13)

What are the pros of working at SSM Health according to real employee reviews?

"The ethics that they follow also I believe the benefits are good and co worker are great" ((in 228 reviews)); "This has been a good place to work so far and they pay better than my previous jobs" ((in 148 reviews)); "Great people and mission statement." ((in 127 reviews)); "A lot of great coworkers and a brand new hospital" ((in 120 reviews)); "The staff are great and really care about the healthcare needs of their patient's." ((in 63 reviews))

What are the cons of working at SSM Health according to real employee reviews?

"Poor management and leadership." ((in 42 reviews)); "Bad managers tend to stay, and the policies for writing people up are confusing at best." ((in 42 reviews)); "Upper management does not care about the short staffing." ((in 39 reviews)); "No time off for holiday with pay" ((in 21 reviews)); "Poor communication" ((in 20 reviews))

What are employees saying about SSM Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SSM Health layoffs and their outlook for job security at SSM Health in 2026.

What are the top reviewed SSM Health locations?

Saint Louis , Madison , Oklahoma City , Fond du Lac , Bridgeton , Janesville , Saint Charles , Fenton , Lake Saint Louis , Mount Vernon , Jefferson City , Centralia , Shawnee , Creve Coeur , Baraboo , Midwest City , Wentzville , Denville , Monroe , Mexico , Richmond Heights , Florissant , Clayton , Middleton , Milwaukee , Kansas City , Maryville , Arnold , Ballwin , Wisconsin Dells

SSM Health reviews

3.5

56% would recommend to a friend

(2,625 total reviews)

Laura Kaiser

47% approve of CEO

51% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

SSM Health has an employee rating of 3.5 out of 5 stars, based on 2,625 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SSM Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

3K reviews

2.0

Jul 19, 2024

Strong Caution

Clinical psychologist

Recommend

CEO approval

Business Outlook

Pros

Access to physician lounge for free lunch

Cons

Severe understaffing, poor transparency, high turnover, poor leadership. Providers are governed by business managers and RN's who do not understand what services we provide and what we need for support. Strong focus on charges and billing rather than patient care. Lack diversity in leadership roles, poor awareness and effort in addressing DEI concerns within organization. Very poor compensation and benefits

SSM Health Response

1y

Thanks for your review. We would appreciate it if you’d share more about your situation offline, so that we can use that valuable feedback to help us deliver a better experience in the future. Please reach out to recruiting@ssmhealth.com with any further comments or suggestions you wish to share. We appreciate your feedback.

3.0

Jun 27, 2024

Healthcare Industry

Patient access representative ii

Recommend

CEO approval

Business Outlook

Pros

Coworkers and other health professionals are very caring and compassionate. Doctors and staff go above and beyond.

Cons

SSM is a large corporation that only cares about data and how much money they can save. Their PTO system is not conducive to a work life balance that they "encourage".

SSM Health Response

2y

As an organization that values our team members' experience with SSM Health, we're sorry that yours is less than positive. However, we do appreciate your honesty and your comments cause concern as we pride ourselves in providing a healthy work-life balance. We ask you to email us at recruiting@ssmhealth.com so we can discuss your situation further. Thank you!

2.0

Jun 22, 2024

They don’t actually value their nurses.

Registered nurse

Recommend

CEO approval

Business Outlook

Pros

Since it’s a New hospital, there is new tech.

Cons

Management micromanages and has no intentions on changing bad habits. All departments are short staffed. I have to fight to get all my patients food sometimes, and even then it comes up cold. Some patients don’t get to eat. They refuse to agree on union contract and want to prevent sister hospitals from unionizing. Pay is no longer competitive. Turnover is high.

SSM Health Response

2y

Thanks for sharing your feedback. We’re sorry your experience at SSM Health did not meet your expectations. We believe your situation was not the norm, but would like the opportunity to look into it more closely. Please feel free to reach out to recruiting@ssmhealth.com with any further comments, concerns, or suggestions you wish to share. We would hope to rectify this situation, if possible. Thank you!

Viewing 127 - 129 of 2,625 Reviews

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Jobs at SSM Health

Call Center Representative (Telecom)

Laboratory Support Technician I

Physical Therapist Assistant

Coder, Hospital Outpatient

Missouri

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SSM Health

SSM Health reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Strong Caution

Healthcare Industry

They don’t actually value their nurses.

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