SSM Health reviews

3.4

56% would recommend to a friend

(2,624 total reviews)
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Laura Kaiser

47% approve of CEO

50% positive business outlook

SSM Health has an employee rating of 3.4 out of 5 stars, based on 2,624 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SSM Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

3K reviews
4.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy work, great team, there are shift differentials for nights, weekends, and picked up shifts.

Cons

Weekends and holidays required, benefits not great

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SSM Health Response
1mo
Your feedback is important to us. We value receiving your compliments and suggestions so that we can improve our services, processes, and communication. Thank you for taking the time to leave us a review.
1.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

The waiting rooms are nice

Cons

Many many times I call SSM billing and have multiple issues with being checked in and my location. Suddenly, I’ll see a bill pop-up on my chart showing I owe hundreds of dollars and I have to call and explain the situation of health insurance to the representative and it’s very confusing for them because they weren’t there on site. They explained to me oh the refund takes weeks and weeks or months and months and they don’t care to do anything for me. It’s very aggravating having to do this just to get the money back that I deserve. That I paid out of my own pocket. You guys need to fix this problem. It’s complete ridiculousness.

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SSM Health Response
1mo
Thank you for your review. We would like the opportunity to further discuss your feedback. Please contact us at patientinquiries@ssmhealth.com.
3.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

always hiring they used to have bonus shifts

Cons

unsafe staffing ratios low amount of raise potential bullies

avatar
SSM Health Response
1mo
Thanks for reviewing your work experience at SSM Health. Your feedback is important. We are always looking for ways to improve and you are a valued part of this process. We appreciate you taking the time to share your thoughts with us.
Viewing 13 - 15 of 2,624 Reviews

Glassdoor has 2,764 SSM Health reviews submitted anonymously by SSM Health employees. Read employee reviews and ratings on Glassdoor to decide if SSM Health is right for you.