SSM Health reviews

3.5

56% would recommend to a friend

(2,625 total reviews)
avatar

Laura Kaiser

47% approve of CEO

51% positive business outlook

SSM Health has an employee rating of 3.5 out of 5 stars, based on 2,625 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SSM Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

3K reviews
1.0
May 6, 2015

Manager

Recommend
CEO approval
Business Outlook

Pros

This organization has two components....the patient care side is full of dedicated employees who are motivated by the Mission Statement and provide good quality care to patients. SSM Health is very employee centric which is both good and bad, they pay well and have decent benefits.

Cons

The other component consists of the administrative and back office functions. There is something fundamentally wrong with leadership. This organization is extremely top heavy...not something I expected for a "not-for-profit" system.. Too many leaders who are not willing to make a decision because they might be held accountable even though leaders and managers are not held accountable there. . HR rules with an iron fist and makes decisions without regard to cost or policy as long as it makes the employees happy....typically they take the path of least resistance and have little to no regard for what is best for the business. Finance, which is typically one of the stronger departments in any organization, is saddled with poor leadership....leaders who avoid confrontation, don't back their employees back and who tell staff members to leave if they don't like it there...they have no skills in motivating or engaging employees and no interest in learning how.

5.0
May 4, 2015
Recommend
CEO approval
Business Outlook

Pros

Believes in hiring people with a great attitude, work ethic, and makes customer service #1 Constantly work towards new ways to provide better patient experience Recognizes hard work

Cons

Sometimes understaffed (as with any hospital)

4.0
Apr 28, 2015

patient care techniciab

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

opportunities for overtime, benefits, enrichment opportunities

Cons

at times the office politics are tiring.

Viewing 2485 - 2487 of 2,625 Reviews

Glassdoor has 2,765 SSM Health reviews submitted anonymously by SSM Health employees. Read employee reviews and ratings on Glassdoor to decide if SSM Health is right for you.