SSM Health reviews

3.4

56% would recommend to a friend

(2,624 total reviews)
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Laura Kaiser

47% approve of CEO

50% positive business outlook

SSM Health has an employee rating of 3.4 out of 5 stars, based on 2,624 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SSM Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

3K reviews
4.0
Mar 26, 2026
Recommend
CEO approval
Business Outlook

Pros

- Supportive coworkers & team environment Many reviewers say their peers and immediate supervisors are helpful and collaborative. - Mission‑driven culture Employees often mention feeling good about helping patients and supporting healthcare access. - Good benefits SSM Health is consistently praised for solid health insurance, PTO, and retirement options. - Opportunities to learn Exposure to scheduling systems, insurance verification, and front‑end revenue cycle processes.

Cons

- High workload / understaffing Many reviews mention being short‑staffed, which increases pressure and pace. - Stressful environment Front‑line patient access can involve upset patients, long queues, and strict accuracy expectations. - Metrics‑heavy Employees report being evaluated on speed, accuracy, and call handling times.

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SSM Health Response
2mo
Thank you for taking the time to provide feedback. We want our team members to know that their priorities are our priorities. If you have any further feedback to share, please email us at recruiting@ssmhealth.com.
3.0
Mar 25, 2026

Corporate healthcare

Recommend
CEO approval
Business Outlook

Pros

Ability to care for patients well

Cons

Increasing micromanagement with emphasis on PRODUCTIVITY

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SSM Health Response
2mo
We appreciate your review and the honest comments you provided. Because we don't take feedback such as this lightly, we would ask you to email us at recruiting@ssmhealth.com so we can share your thoughts with the appropriate parties. We hope to hear from you!
4.0
Mar 20, 2026
Recommend
CEO approval
Business Outlook

Pros

There is great leadership overall

Cons

It doesn't feel financially stable

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SSM Health Response
2mo
Thank you for taking the time to provide feedback. We appreciate your input and are happy to hear you're enjoying your experience at SSM Health.
Viewing 25 - 27 of 2,624 Reviews

Glassdoor has 2,764 SSM Health reviews submitted anonymously by SSM Health employees. Read employee reviews and ratings on Glassdoor to decide if SSM Health is right for you.