Does SSP Group pay their employees well?

According to anonymously submitted Glassdoor reviews, SSP Group employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at SSP Group. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at SSP Group?

33% of SSP Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SSP Group 2.3 out of 5 for work life balance, 2.0 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at SSP Group?

Team Leader (85) , Team Member (71) , Barista (67) , Bartender (47) , General Manager (45) , Manager (43) , Cashier (39) , Assistant Manager (30) , Line Cook (24) , Server/Waiter (23) , Unit Manager (19) , Server/Bartender (18) , Server (15) , Shift Supervisor (15) , Cashier/Barista (14)

What are the pros of working at SSP Group according to real employee reviews?

"Great people to work with" ((in 66 reviews)); "Some colleagues were friendly and supportive" ((in 44 reviews)); "Friendly staff and there was free lunch when i was there" ((in 35 reviews)); "Benefits are good and part of a union" ((in 35 reviews)); "Great Culture and good teamwork environment." ((in 23 reviews))

What are the cons of working at SSP Group according to real employee reviews?

"Bad management ever i see" ((in 176 reviews)); "Low pay and have to be fully flexible" ((in 83 reviews)); "Managers have to do hourly employees duties because they are always under staffed." ((in 68 reviews)); "Long hours and 3am starts" ((in 51 reviews)); "No training (they insist that it's better to be thrown into the deep end to learn)" ((in 36 reviews))

What are employees saying about SSP Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SSP Group layoffs and their outlook for job security at SSP Group in 2026.

What are the top reviewed SSP Group locations?

Phoenix , New York , Chicago , Ashburn , San Diego , Sacramento , Jamaica , Tampa , Houston , Portland , Milwaukee , John F Kennedy Airport , Orlando , Jf Kennedy Ap , Newark , Salt Lake City , Madison , Dallas , Indianapolis , Sanford , Boston , Los Angeles , Oakland , Colorado Springs , West Chicago , Saint Paul , Memphis , Spokane , SeaTac , Huston

SSP Group reviews

2.3

33% would recommend to a friend

(1,190 total reviews)

George Mboya

19% approve of CEO

28% positive business outlook

Ratings by demographic groups

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SSP Group has an employee rating of 2.3 out of 5 stars, based on 1,190 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SSP Group employee rating is 34% below average for employers within the Restaurants & Food Service industry (3.5 stars).

Reviews by job title

1K reviews

1.0

Dec 20, 2014

It was fun working at the airport, however the company not so much

Cashier/cook

Recommend

CEO approval

Business Outlook

Pros

Some of the fellow employees were fun to work with and It was great to meet all the nice people traveling and hear their stories.

Cons

Some of the worse management there is. Some managers acted like they cared when all they really did was talk about you behind your back. Others would show up and do nothing but flirt with staff. The rules change depending on who is involved. You never get off at your scheduled time. Lot of employee just stand around, and other ones have to Pick up their slack.you earn time off but when you go to use it it seems to have disappeared . Too much to list about cons

3.0

Nov 18, 2014

Typical food service job

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Typical food service job really. Really great time vacation hours.

Cons

Working at at airport meant you never knew what your day would be, sometimes busy, sometimes slow. They didn't give raises, they only gave promotions (and only if you were full time). Management played favorites, found ways to fire employees they didn't like.

1.0

Sep 19, 2014

Unethical and Unrewarded Company

Cashier/host

Recommend

CEO approval

Business Outlook

Pros

Meet new people, fast pace environment

Cons

Stressful, poor management, lack of ethics, nor moral, do not give breaks, quick to fire if you stand up for yourself, managers curse and belittle employees, list can go on forever

Viewing 67 - 69 of 1,190 Reviews

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It was fun working at the airport, however the company not so much

Typical food service job

Unethical and Unrewarded Company

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