Does SSP Group pay their employees well?

According to anonymously submitted Glassdoor reviews, SSP Group employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at SSP Group. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at SSP Group?

33% of SSP Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SSP Group 2.3 out of 5 for work life balance, 2.0 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at SSP Group?

Team Leader (85) , Team Member (71) , Barista (67) , Bartender (47) , General Manager (45) , Manager (43) , Cashier (39) , Assistant Manager (30) , Line Cook (24) , Server/Waiter (23) , Unit Manager (19) , Server/Bartender (18) , Server (15) , Shift Supervisor (15) , Cashier/Barista (14)

What are the pros of working at SSP Group according to real employee reviews?

"Great people to work with" ((in 66 reviews)); "Some colleagues were friendly and supportive" ((in 44 reviews)); "Friendly staff and there was free lunch when i was there" ((in 35 reviews)); "Benefits are good and part of a union" ((in 35 reviews)); "Great Culture and good teamwork environment." ((in 23 reviews))

What are the cons of working at SSP Group according to real employee reviews?

"Bad management ever i see" ((in 176 reviews)); "Low pay and have to be fully flexible" ((in 83 reviews)); "Managers have to do hourly employees duties because they are always under staffed." ((in 68 reviews)); "Long hours and 3am starts" ((in 51 reviews)); "No training (they insist that it's better to be thrown into the deep end to learn)" ((in 36 reviews))

What are employees saying about SSP Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SSP Group layoffs and their outlook for job security at SSP Group in 2026.

What are the top reviewed SSP Group locations?

Phoenix , New York , Chicago , Ashburn , San Diego , Sacramento , Jamaica , Tampa , Houston , Portland , Milwaukee , John F Kennedy Airport , Orlando , Jf Kennedy Ap , Newark , Salt Lake City , Madison , Dallas , Indianapolis , Sanford , Boston , Los Angeles , Oakland , Colorado Springs , West Chicago , Saint Paul , Memphis , Spokane , SeaTac , Huston

SSP Group reviews

2.3

33% would recommend to a friend

(1,190 total reviews)

George Mboya

19% approve of CEO

28% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,190 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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SSP Group has an employee rating of 2.3 out of 5 stars, based on 1,190 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SSP Group employee rating is 34% below average for employers within the Restaurants & Food Service industry (3.5 stars).

Reviews by job title

1K reviews

1.0

Dec 13, 2025

Not the best paid

Director of operations

Recommend

CEO approval

Business Outlook

Pros

I make my own schedule

Cons

Bonus is a joke impossible to make

SSP Group Response

6mo

Thank you for this helpful information. We value your insights.

3.0

Nov 14, 2025

Review

Cashier

Recommend

CEO approval

Business Outlook

Pros

Good team members and management

Cons

Very fast-paced environment, possible burnout

SSP Group Response

7mo

Thank you for sharing your thoughts; we value your insights.

2.0

Nov 14, 2025

Blind leading the blind

Bartender

Recommend

CEO approval

Business Outlook

Pros

You make goood money if you are a tipped employee because you are in a secure environment in which the guest has little options

Cons

Management is a mess, constantly playing hide and seek, most managers aren't allowed to make decisions, and when they do it's based on what staff tell them to do

SSP Group Response

7mo

We're disappointed to learn about your unsatisfactory experience.

Viewing 85 - 87 of 1,190 Reviews

Jobs at SSP Group

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SSP Group reviews

Company ratings over time

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Reviews by job title

Not the best paid

Review

Blind leading the blind

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