Does SSP Group pay their employees well?

According to anonymously submitted Glassdoor reviews, SSP Group employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at SSP Group. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at SSP Group?

39% of SSP Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SSP Group 2.5 out of 5 for work life balance, 2.3 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at SSP Group?

Team Leader (85) , Team Member (71) , Barista (67) , Bartender (47) , General Manager (46) , Manager (43) , Cashier (39) , Assistant Manager (30) , Line Cook (24) , Server/Waiter (23) , Unit Manager (19) , Server/Bartender (18) , Server (15) , Shift Supervisor (15) , Cashier/Barista (14)

What are the pros of working at SSP Group according to real employee reviews?

"Lots of great people work here" ((in 70 reviews)); "Some colleagues were friendly and supportive" ((in 50 reviews)); "Friendly staff and there was free lunch when i was there" ((in 37 reviews)); "Benefits are good and part of a union" ((in 35 reviews)); "Fast paced really good money even during slow season loved the employees and management too" ((in 24 reviews))

What are the cons of working at SSP Group according to real employee reviews?

"Bad management especially at the managerial positions" ((in 179 reviews)); "Low pay and have to be fully flexible" ((in 77 reviews)); "Managers have to do hourly employees duties because they are always under staffed." ((in 69 reviews)); "Long hours and 3am starts" ((in 55 reviews)); "No training (they insist that it's better to be thrown into the deep end to learn)" ((in 28 reviews))

What are employees saying about SSP Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SSP Group layoffs and their outlook for job security at SSP Group in 2026.

What are the top reviewed SSP Group locations?

Phoenix , New York , Chicago , Ashburn , San Diego , Sacramento , Jamaica , Tampa , Houston , Portland , Milwaukee , John F Kennedy Airport , Orlando , Jf Kennedy Ap , Newark , Salt Lake City , Madison , Dallas , Indianapolis , Sanford , Boston , Los Angeles , Oakland , Colorado Springs , West Chicago , Saint Paul , Memphis , Spokane , SeaTac , Huston

SSP Group reviews

2.5

39% would recommend to a friend

(1,191 total reviews)

George Mboya

19% approve of CEO

35% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,191 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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SSP Group has an employee rating of 2.5 out of 5 stars, based on 1,191 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SSP Group employee rating is 28% below average for employers within the Restaurants & Food Service industry (3.5 stars).

Reviews by job title

1K reviews

2.0

Sep 25, 2017

Poor Company. Don't put yourself through it.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Meeting travellers from all over the world. - Discounts

Cons

- Management hire foreign staff members who are lazy and non English speaking. - Underpaid. - They have overpriced items for sale.

1.0

Sep 22, 2017

"If you don't like us, then leave"

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Getting paid (though they did take £100 off me on my last paycheck when I left because I 'hadn't worked there long enough')

Cons

- I was asked numerous times to come in on my scheduled days off - I was asked to stay past my end of shift (sometimes 6 or 7 hours extra) - The language used by the team leaders is often derogatory towards team members and ex-employees (it's easy to see why we're all quitting) - No training (they insist that it's better to be thrown into the deep end to learn) - Most of the team call in sick because they don't want to come in, which means that the staff who were in had even more work thrown onto them - The 3.30am starts - In my interview I was promised opportunities of career advancement, these disappeared as soon as I started working there

1.0

Sep 13, 2017

Team member

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good relationship with the collegues

Cons

Salary, bad management, no bonus, slavery

Viewing 1003 - 1005 of 1,191 Reviews

Jobs at SSP Group

Lounge Attendant - IAH

Lounge Attendant - IAH

SSP Group

SSP Group reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Poor Company. Don't put yourself through it.

"If you don't like us, then leave"

Team member

Jobs at SSP Group

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