Does SSP Group pay their employees well?

According to anonymously submitted Glassdoor reviews, SSP Group employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at SSP Group. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at SSP Group?

33% of SSP Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SSP Group 2.3 out of 5 for work life balance, 2.0 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at SSP Group?

Team Leader (85) , Team Member (71) , Barista (67) , Bartender (47) , General Manager (45) , Manager (43) , Cashier (39) , Assistant Manager (30) , Line Cook (24) , Server/Waiter (23) , Unit Manager (19) , Server/Bartender (18) , Server (15) , Shift Supervisor (15) , Cashier/Barista (14)

What are the pros of working at SSP Group according to real employee reviews?

"Lots of great people work here" ((in 67 reviews)); "Some colleagues were friendly and supportive" ((in 44 reviews)); "Friendly staff and there was free lunch when i was there" ((in 36 reviews)); "Benefits are good and part of a union" ((in 34 reviews)); "Fast paced really good money even during slow season loved the employees and management too" ((in 26 reviews))

What are the cons of working at SSP Group according to real employee reviews?

"Bad management especially at the managerial positions" ((in 180 reviews)); "Low pay and have to be fully flexible" ((in 81 reviews)); "Many managers have no clue what they are doing." ((in 68 reviews)); "Long hours and 3am starts" ((in 56 reviews)); "No training (they insist that it's better to be thrown into the deep end to learn)" ((in 29 reviews))

What are employees saying about SSP Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SSP Group layoffs and their outlook for job security at SSP Group in 2026.

What are the top reviewed SSP Group locations?

Phoenix , New York , Chicago , Ashburn , San Diego , Sacramento , Jamaica , Tampa , Houston , Portland , Milwaukee , John F Kennedy Airport , Orlando , Jf Kennedy Ap , Newark , Salt Lake City , Madison , Dallas , Indianapolis , Sanford , Boston , Los Angeles , Oakland , Colorado Springs , West Chicago , Saint Paul , Memphis , Spokane , SeaTac , Huston

SSP Group reviews

2.3

33% would recommend to a friend

(1,190 total reviews)

George Mboya

19% approve of CEO

28% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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SSP Group has an employee rating of 2.3 out of 5 stars, based on 1,190 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SSP Group employee rating is 34% below average for employers within the Restaurants & Food Service industry (3.5 stars).

Reviews by job title

1K reviews

4.0

May 16, 2017

Work place

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

careers- lots of possibilities, from Team Leader to the Unit manager, Can get even degree. Nice people to work with. Good teams. All depends on the managers, how they treat stuff.

Cons

I would think the pay, in some locations pay for under 21. Shifts are changing all the time. Managers becoming stressed when is coming to their jobs.

1.0

Mar 18, 2017

Worst RACIST place in London

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

None other than you can take food as u please yes I took food and didn't care whether I could or not because the place was such a crap hole u could get away with it 😂

Cons

Well they are RACIST!!! They hire a lot of Eastern Europeans and then they will bring in their family friends and cousins so majority of the team will either be from the same country or and employee has brought them in. They all speak their language at work, in front of customers etc the English managers would put a stop to it then the Eastern European would just come and push it back to how it was before

5.0

Jan 27, 2017

Resturant Manager

Restaurant manager

Recommend

CEO approval

Business Outlook

Pros

i liked my job and my carer my job to give me good time whith guest im was happy when the guest happy and found good service in my resturant

Cons

i like my job so much as love so that me can still a lot of moor moor over time in my work

Viewing 1141 - 1143 of 1,190 Reviews

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Worst RACIST place in London

Resturant Manager

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