Does SSP Group pay their employees well?

According to anonymously submitted Glassdoor reviews, SSP Group employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at SSP Group. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at SSP Group?

33% of SSP Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SSP Group 2.3 out of 5 for work life balance, 2.0 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at SSP Group?

Team Leader (85) , Team Member (71) , Barista (67) , Bartender (47) , General Manager (45) , Manager (43) , Cashier (39) , Assistant Manager (30) , Line Cook (24) , Server/Waiter (23) , Unit Manager (19) , Server/Bartender (18) , Server (15) , Shift Supervisor (15) , Cashier/Barista (14)

What are the pros of working at SSP Group according to real employee reviews?

"Lots of great people work here" ((in 67 reviews)); "Some colleagues were friendly and supportive" ((in 44 reviews)); "Friendly staff and there was free lunch when i was there" ((in 36 reviews)); "Benefits are good and part of a union" ((in 34 reviews)); "Fast paced really good money even during slow season loved the employees and management too" ((in 26 reviews))

What are the cons of working at SSP Group according to real employee reviews?

"Bad management especially at the managerial positions" ((in 180 reviews)); "Low pay and have to be fully flexible" ((in 81 reviews)); "Many managers have no clue what they are doing." ((in 68 reviews)); "Long hours and 3am starts" ((in 56 reviews)); "No training (they insist that it's better to be thrown into the deep end to learn)" ((in 29 reviews))

What are employees saying about SSP Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SSP Group layoffs and their outlook for job security at SSP Group in 2026.

What are the top reviewed SSP Group locations?

Phoenix , New York , Chicago , Ashburn , San Diego , Sacramento , Jamaica , Tampa , Houston , Portland , Milwaukee , John F Kennedy Airport , Orlando , Jf Kennedy Ap , Newark , Salt Lake City , Madison , Dallas , Indianapolis , Sanford , Boston , Los Angeles , Oakland , Colorado Springs , West Chicago , Saint Paul , Memphis , Spokane , SeaTac , Huston

SSP Group reviews

2.3

33% would recommend to a friend

(1,190 total reviews)

George Mboya

19% approve of CEO

28% positive business outlook

Ratings by demographic groups

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SSP Group has an employee rating of 2.3 out of 5 stars, based on 1,190 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SSP Group employee rating is 34% below average for employers within the Restaurants & Food Service industry (3.5 stars).

Reviews by job title

1K reviews

3.0

Oct 14, 2014

bartender

Bartender

Recommend

CEO approval

Business Outlook

Pros

Money is amazing and the hours aren't bad

Cons

Management is a joke and can't keep staff from doing whatever they want

1.0

Oct 5, 2014

The worst place to work overall

Line cook

Recommend

CEO approval

Business Outlook

Pros

My coworkers and the food I made

Cons

The people in HR don't have a clue of what they are doing now, you can't really move up in the company. If you just want a little experience do that and leave, this is not a long term if you wanna move up and the pay sucks

1.0

Sep 28, 2014

Successful company who are knocking the fun out of themselves.

Unit manager

Recommend

CEO approval

Business Outlook

Pros

At the start there was a lot of great things happening at SSP which really involved the staff. Recipe and baking competitions, the company magazine and they were forward thinking, since Kate Swan came along they have been shrinking and cutting all the employee benefits.

Cons

Difficult hours, lots of ridiculously early starts and very long shifts. Not much support and all the area managers are being laid off so there is even less now. The products are getting cheaper as they change suppliers to benefit the bottom line.

Viewing 1147 - 1149 of 1,190 Reviews

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Reviews by job title

bartender

The worst place to work overall

Successful company who are knocking the fun out of themselves.

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