Does SSP Group pay their employees well?

According to anonymously submitted Glassdoor reviews, SSP Group employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at SSP Group. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at SSP Group?

33% of SSP Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SSP Group 2.3 out of 5 for work life balance, 2.0 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at SSP Group?

Team Leader (85) , Team Member (71) , Barista (67) , Bartender (47) , General Manager (45) , Manager (43) , Cashier (39) , Assistant Manager (30) , Line Cook (24) , Server/Waiter (23) , Unit Manager (19) , Server/Bartender (18) , Server (15) , Shift Supervisor (15) , Cashier/Barista (14)

What are the pros of working at SSP Group according to real employee reviews?

"Lots of great people work here" ((in 67 reviews)); "Some colleagues were friendly and supportive" ((in 44 reviews)); "Friendly staff and there was free lunch when i was there" ((in 36 reviews)); "Benefits are good and part of a union" ((in 34 reviews)); "Fast paced really good money even during slow season loved the employees and management too" ((in 26 reviews))

What are the cons of working at SSP Group according to real employee reviews?

"Bad management especially at the managerial positions" ((in 180 reviews)); "Low pay and have to be fully flexible" ((in 81 reviews)); "Many managers have no clue what they are doing." ((in 68 reviews)); "Long hours and 3am starts" ((in 56 reviews)); "No training (they insist that it's better to be thrown into the deep end to learn)" ((in 29 reviews))

What are employees saying about SSP Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SSP Group layoffs and their outlook for job security at SSP Group in 2026.

What are the top reviewed SSP Group locations?

Phoenix , New York , Chicago , Ashburn , San Diego , Sacramento , Jamaica , Tampa , Houston , Portland , Milwaukee , John F Kennedy Airport , Orlando , Jf Kennedy Ap , Newark , Salt Lake City , Madison , Dallas , Indianapolis , Sanford , Boston , Los Angeles , Oakland , Colorado Springs , West Chicago , Saint Paul , Memphis , Spokane , SeaTac , Huston

Skip to content Skip to footer

Notifications

SSP Group

SSP Group reviews

2.3

33% would recommend to a friend

(1,190 total reviews)

George Mboya

19% approve of CEO

28% positive business outlook

Ratings by category

2.9

Compensation and benefits

2.8

Diversity & inclusion

2.3

Work/Life balance

2.3

Career opportunities

2.2

Senior management

2.0

Culture & values

SSP Group has an employee rating of 2.3 out of 5 stars, based on 1,190 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SSP Group employee rating is 34% below average for employers within the Restaurants & Food Service industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Jun 6, 2014

SSP UK Like a family in business?

Specialist

Recommend

CEO approval

Business Outlook

Pros

It is like a family, good enviroment, nice place to start your job life and growing up fast if you show the good skills according with SSP Targets. If you like customer services, SSP offer you a lot of possibilities to improve this skill with them.

Cons

Less staff working arround you, so that mean less support at work. Sometimes can be stressful, hard and even pressured. Anyway this kind of job need to be like that.

4.0

May 30, 2014

a manic roller coaster full of ups and downs and i loved it

Team leader

Recommend

CEO approval

Business Outlook

Pros

worklife is manic and fast paced. the benefits of progressing are awesome. i worked in M&S Paddington and a manager see something special in me that no one else noticed. i had to prove myself and work very hard to get through pathfinder and discovery and with a fantastic mentor i passed. SSP do try just sometimes they get it wrong but lets be honest who doesn't . i had a fantastic team and i enjoyed the 5 years i worked there. yes i would do it again and i wouldn't change a thing. SSP was also fair people might say we had to many investigations but this also gave the person in question to fight their corner.

Cons

unfortunately there are no staff discounts only a meal voucher. i could understand why we couldn't get it in M&S due to having to liaise with M&S head office, but no discount outside of that. only a meal voucher which was also limited on what you could have. BOH was small and cramped the office was sometimes like getting sardines in a tin.

2.0

May 25, 2014

like Jeckal and Hide

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

interaction with customers great, interaction with fellow workers great, home made baking in the unit very good and popular with customers

Cons

no interaction with management if you dont fit in, never informed when shift is changed or the start time is changed from original rota

Viewing 1159 - 1161 of 1,190 Reviews

Jobs at SSP Group