3.0
Feb 17, 2015
Customer Service Assistant in Station Outlet
Current employee
Maidstone, England
Recommend
CEO approval
Business Outlook
Pros
Fast paced environment in franchise coffee shop meant that early shifts passed fairly quickly; the opposite can be said for evening and some weekend shifts.
Cons
Shift challenges were an issue, with cases where employees finishing at 10pm on a late shift would have to start at 4.30am for their next shift (particularly if the manager was annoyed with you). Dealing with customer complaints on the poor quality of the coffee was a pain - there's nothing we can do about it.