Does SSP Group pay their employees well?

According to anonymously submitted Glassdoor reviews, SSP Group employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at SSP Group. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at SSP Group?

33% of SSP Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SSP Group 2.3 out of 5 for work life balance, 2.0 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at SSP Group?

Team Leader (85) , Team Member (71) , Barista (67) , Bartender (47) , General Manager (45) , Manager (43) , Cashier (39) , Assistant Manager (30) , Line Cook (24) , Server/Waiter (23) , Unit Manager (19) , Server/Bartender (18) , Server (15) , Shift Supervisor (15) , Cashier/Barista (14)

What are the pros of working at SSP Group according to real employee reviews?

"great people to work with" ((in 67 reviews)); "Some colleagues were friendly and supportive" ((in 49 reviews)); "Friendly staff and there was free lunch when i was there" ((in 35 reviews)); "Benefits are good and part of a union" ((in 35 reviews)); "Fast paced really good money even during slow season loved the employees and management too" ((in 26 reviews))

What are the cons of working at SSP Group according to real employee reviews?

"Bad management ever i see" ((in 179 reviews)); "Low pay and have to be fully flexible" ((in 81 reviews)); "Many managers have no clue what they are doing." ((in 64 reviews)); "Long hours and 3am starts" ((in 56 reviews)); "No training (they insist that it's better to be thrown into the deep end to learn)" ((in 33 reviews))

What are employees saying about SSP Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SSP Group layoffs and their outlook for job security at SSP Group in 2026.

What are the top reviewed SSP Group locations?

Phoenix , New York , Chicago , Ashburn , San Diego , Sacramento , Jamaica , Tampa , Houston , Portland , Milwaukee , John F Kennedy Airport , Orlando , Jf Kennedy Ap , Newark , Salt Lake City , Madison , Dallas , Indianapolis , Sanford , Boston , Los Angeles , Oakland , Colorado Springs , West Chicago , Saint Paul , Memphis , Spokane , SeaTac , Huston

SSP Group reviews

2.3

33% would recommend to a friend

(1,190 total reviews)

George Mboya

19% approve of CEO

28% positive business outlook

Ratings by demographic groups

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SSP Group has an employee rating of 2.3 out of 5 stars, based on 1,190 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SSP Group employee rating is 34% below average for employers within the Restaurants & Food Service industry (3.5 stars).

Reviews by job title

1K reviews

4.0

Apr 27, 2026

Challenging role with good stakeholder exposure

Resourcing partner

Recommend

CEO approval

Business Outlook

Pros

Collaborative culture with engaged stakeholders. Varied role with exposure to different parts of the business. Flexible working and supportive team environment

Cons

Role can be fast-paced with shifting priorities. Stakeholder expectations can vary. Like many large organisations, change can take time

5.0

Apr 27, 2026

10+ Years Here and Still Loving the Work

Resourcing partner

Recommend

CEO approval

Business Outlook

Pros

Working here for just over 10 years has been a genuinely rewarding experience. The company offers great opportunities for progression, and I’ve been able to grow my skills and take on meaningful challenges throughout my time here. The team is one of the biggest highlights, as they are supportive, collaborative, and genuinely enjoyable to work with. What makes the work even more fulfilling is knowing that what we do actually matters. There’s a real sense of purpose behind the projects we take on, and that keeps the day‑to‑day engaging. The company’s values also stand out; they’re not just words on a wall but principles that guide how we work and treat each other. Overall, it’s been a positive and motivating place to build a career, and I’m proud to have spent over a decade contributing to it.

Cons

Company could expand the team

1.0

Apr 25, 2026

Avoid

Team member

Recommend

CEO approval

Business Outlook

Pros

flexible days working at SSP

Cons

the days are only flexible because they barely give you the hours you are contracted and instead force through your holiday hours each week to account for your contract. the management is incompentent and allows for sexual harrasment and assault to go unpunished within the units because of close friendships.

Viewing 25 - 27 of 1,190 Reviews

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Challenging role with good stakeholder exposure

10+ Years Here and Still Loving the Work

Avoid

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