Pros
Good work and life balance, nice manager
Cons
I used to not mind this job at first. Though I didn’t know that we’d be taking SO many inbound calls daily and making a lot of outbound calls. It makes it hard for you to actually do your job. Also all of the angry borrowers on the phone you have to deal with daily kind of wears on you after a while. The owners of the company have so much money though they have stopped giving bonuses at Christmas time. The headquarters branch has full on carnivals and office parties and the budget gets cut for the other offices. Favoritism is a huge issue here. Our office manager is awesome, though some major issues don’t get addressed when need be. Pay is also not enough. Our one supervisor has to work a second job to make enough. Also, our computer systems and databases glitch all the time. Makes it hard to do our job. There is just so much work to be done and we all feel overloaded.
