Does SWC Group pay their employees well?

According to anonymously submitted Glassdoor reviews, SWC Group employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at SWC Group. This rating has been stable over the past 12 months.

How satisfied are employees working at SWC Group?

47% of SWC Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SWC Group 3.4 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at SWC Group?

Collector (8) , Collections Specialist (5) , Customer Service Representative (5) , Debt Collector (4) , Collections Representative (2) , Manager (2)

What are the pros of working at SWC Group according to real employee reviews?

"Some good people" ((in 6 reviews)); "Benefits are comparable to similar organizations." ((in 4 reviews))

What are the top reviewed SWC Group locations?

Carrollton , Plano , Dallas , Westminster , Nashville

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SWC Group

SWC Group reviews

3.0

47% would recommend to a friend

(54 total reviews)

Jeff Hurt

64% approve of CEO

46% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Work/Life balance

3.1

Compensation and benefits

2.9

Culture & values

2.9

Senior management

2.8

Career opportunities

SWC Group has an employee rating of 3.0 out of 5 stars, based on 54 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SWC Group employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

54 reviews

3.0

Feb 14, 2023

Decent Place to work

Collector

Recommend

CEO approval

Business Outlook

Pros

Full Benefits; 401K, etc. People are friendly and supervisors are cool .

Cons

The people you have to talk to on a daily basis. The consumers can be very rude and the systems in place do not make it any easier to talk to them.

3.0

Feb 1, 2023

Great for work experience for future jobs, though, not for long term employment.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Learn A to Z about customer service Taught me how to handle myself with tough phone calls and customers Bonuses Room for promotions Management and HR are easy to communicate and deal with and are understanding

Cons

Very high turnover rate (I was learning new names almost every 3 weeks) If you are not use to dealing with upset customers or can't learn how to deal with them, you will be stressed out Office drama (a little more than to be expected in an office)

5.0

Dec 5, 2022

Loved Them

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Pay, wfh, and the team really does have your back. They are not uppity and really are concerned with helping you

Cons

Customers really will drain you. Debt collecting is hard long term

Viewing 19 - 21 of 54 Reviews

Jobs at SWC Group

Debt Collector Remote

Debt Collector In-Office

Customer Service Call Center Supervisor