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SWIFT

Engaged Employer

SWIFT Service Manager reviews

4.0

100% would recommend to a friend

(3 total reviews)
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Javier Pérez-Tasso

Not enough data to show CEO approval

99% positive business outlook

Ratings by category

5.0

Culture & values

4.0

Diversity & inclusion

4.0

Work/Life balance

4.0

Compensation and benefits

4.0

Career opportunities

3.0

Senior management

Ratings by demographic groups

Reviews by job title

3 reviews
4.0
Nov 24, 2025

Great place to work for

Service manager
Recommend
CEO approval
Business Outlook

Pros

International culture(more European leaning) Great colleagues APAC SM team is great

Cons

The expectation on local (East Asia) level is much much higher than what the organization overall is willing to provide. Constant effort to expectation manage, meet customers half-way and make it work

3.0
Jul 25, 2017

Service Manager

Service manager
Recommend
CEO approval
Business Outlook

Pros

Good training opportunities, room for growth, competitive salary and outstanding benefit packages

Cons

The company lost its way while trying to be more of commercial and a profitable company, while it should be managed what it was founded as: a non-profit corporate. That it is supposed to be a non-profit organization is for a good reason so that banks can fully rely on it. If SWIFT becomes too commercial, an entity that can be replaced by a for profit company, then it will be replaced by a for profit company as SWIFT would become irrelevant.

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SWIFT Response
8y
Thank you for these detailed reflections on your 10+ year tenure at SWIFT. The company has evolved in many ways over the last decade. As the financial landscape changes ever more rapidly, we are continuously adapting and improving our business to best support the international banking community.
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