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      Saatva

      Engaged Employer

      Saatva reviews

      4.0

      75% would recommend to a friend

      (54 total reviews)
      avatar

      Ron Rudzin

      99% approve of CEO

      72% positive business outlook

      Ratings by category

      4.5

      Diversity & inclusion

      4.3

      Culture & values

      4.1

      Senior management

      4.0

      Work/Life balance

      3.8

      Compensation and benefits

      3.6

      Career opportunities

      Saatva has an employee rating of 4.0 out of 5 stars, based on 54 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Saatva employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      54 reviews
      1.0
      Jul 23, 2019

      Lies About Everything

      Hub operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are free snacks. That is the only benefit if you're into that.

      Cons

      Constantly having to lie about everything is a downer. Saatva uses Chinese manufacturers with no quality control for their materials. They do assemble in the USA as well, but what they don't tell you is their facilities are in prisons, where people are paid pennies an hour. The constant complaints we would get from customers who noticed the harsh chemicals in the mattresses, or the obvious lack of quality in the manufacturing was overwhelming. Being reprimanded unless we lied endlessly to customers was also depressing. The customer reviews are all completely fake and Saatva carefully only lists themselves on websites they can buy their way out of bad reviews on. Sharp customers have noticed their lack of presence on any of the major review platforms, including the #1 search and review platform.

      avatar
      Saatva Response
      4y
      While this review is simply false, we appreciate the opportunity to correct some misinformation. 100% of Saatva mattresses are handcrafted here in US factories by US workers. The vast majority of our mattress components are also manufactured in the US, and the small amount that comes from overseas adheres to strict standards (such as GOTS and OKEO TEX certification). We take great pride in our longstanding relationships with local manufacturing partners, and by no means have prisons ever been involved. The high standards we set for quality is reflected in our stellar reputation and customer reviews. Not only are we verified with third-party consumer review sites like Trustpilot and the Better Business Bureau, we have also been reviewed by some of the most trusted publications such as the New York Times and Consumer Reports. By keeping truth and transparency at the heart of everything we do, we believe that it will be reflected in our products, customers, and employees.
      3.0
      Aug 26, 2018

      Good from far but far from good.

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good for college students who don’t have major responsibilities and can pocket the money just for themselves.

      Cons

      Clear favoritism with certain employees. Highly unprofessional management that create a high school-like environment with a lot of gossiping going around the office. Upper management allows their chosen employees to work as many hours and days as they’d like, they can come and go as they please. While other employees are penalized for taking a day off due to an emergency. They promise many things when you are hired, they make it seem promising that there is room for growth and while they will throw more responsibility along your way, they will not give you a raise. It is not commissioned sales but if you do not make the numbers they want to see from you, they will tell you that your work is not valuable to them not enough to be given a raise. Even after they assign you to work on something that is not meant to make sales. Yes, they could be flexible with your hours but only if it fits their needs. Otherwise, they do let you go. Paid time off, nope! Paid holidays only if you are scheduled to work that day. Otherwise, nope!

      avatar
      Saatva Response
      4y
      Thank you for sharing your viewpoints in this review. We agree that the employees are what make Saatva such a great company. While we offer competitive salaries, we recognize that a positive, supportive work environment is equally important. We are consistently investing in ways to incentivize and celebrate our teams, and build an uplifting company culture.
      4.0
      Aug 13, 2018

      Hopeful for growth

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Employees were all friendly and work environment was great. They seemed to be really flexible and understanding of schedule changes.

      Cons

      Upper management seems to think they own the company.

      avatar
      Saatva Response
      4y
      At Saatva, we strive to create a positive, friendly work environment, and are glad to see it reflected in this review. We are looking forward to growing into an even better, more inclusive company, led by our very active founder and CEO.
      Viewing 49 - 51 of 54 Reviews
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      Glassdoor has 54 Saatva reviews submitted anonymously by Saatva employees. Read employee reviews and ratings on Glassdoor to decide if Saatva is right for you.