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      Saela

      Part of Rollins

      Engaged Employer

      Saela reviews

      3.9

      67% would recommend to a friend

      (253 total reviews)

      Mitch Smith

      47% approve of CEO

      63% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.8

      Senior management

      3.8

      Career opportunities

      3.7

      Culture & values

      3.6

      Work/Life balance

      3.6

      Compensation and benefits

      Saela has an employee rating of 3.9 out of 5 stars, based on 253 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Saela employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      253 reviews
      4.0
      May 5, 2021

      Pretty good workplace environment, encouraging bosses and coworkers... But you will work your butt off

      Service technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Insurance Great bosses Great training Company vehicle Paid training Great knowledge you'll use the rest of your life If hourly pays more than your commission, you get whichever one pays you more.

      Cons

      Commission. Sometimes you make less than dirt for working all day. 9-13+ hour days regularly Company encourages you to tell customers about reservices- but you get $8 per job. You are commission and this sucks because your pay comes from other technicians. Anyone in your office who isn't your direct manager absolutely is not on your side and will lie to customers and the service technicians will suffer because of it. Very pushy about sales.

      avatar
      Saela Response
      5y
      Thank you for sharing your experience. We are happy to hear that you valued your time with Edge and that you obtained knowledge that you can benefit from for the rest of your life. We do not tolerate lying to customers. If this is something that you have witnessed, please contact us at hr@eentities.com. We are sorry to hear that the commission structure did not meet your needs. The positive aspect of our commission structure is a higher earning potential. We are grateful for the time you spent with us and for all of the hard work that you contributed. We wish you good luck with everything moving forward!
      1.0
      Feb 26, 2021

      Fear Based Motivation At Edge

      Inside sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      They meet all the "bro" stereotypes of a D2D company you are expecting. So no real surprises when they lie to you and treat you the way they do.

      Cons

      Gaslighting galore. I personally witnessed discrimination based on race, gender and disability in the office. Speaking with HR puts a target on your back. Zero advancement opportunities. As soon you start making good money, you get "laid off" and your position immediately filled by someone cheaper. Weekly culture meetings are laughable at best. The CEO fashions himself as some kind of thought leader, but I've never seen him do anything remotely close to what he preaches in the videos. Was encouraged to lie and mislead potential clients. Turns out the "Loved Based Motivation" is a 1 way street in the companies favor and a poor attempt to make you feel valued. Just avoid this place. Get paid more elsewhere.

      avatar
      Saela Response
      5y
      Thank you for sharing your feedback about your time with Edge. We are sorry to hear that you did not have a good experience. Allegations of all forms of discrimination are taken very seriously. Please reach out to us at hr@eentities.com so we can look into this further. We strive to provide employees with an environment where they can feel comfortable when submitting any complaints to the HR department. Any form of retaliation from managers is forbidden and goes against our company policy. At Edge, we see our employees as individual people, and truly value the talent and characteristics they bring to the company. We have zero tolerance for lying to or mistreating our customers.
      4.0
      Feb 18, 2021

      Not flexible, but good job

      Inside sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good commission/benefits, nice coworkers, amazing managers.

      Cons

      Horrible with time off, hours are weird and change everyday, not flexible whatsoever.

      avatar
      Saela Response
      5y
      Thank you for sharing your feedback. We are glad to hear that you had great relationships with your team and your managers. At Edge, we promote work-life balance and try to accommodate individual time off between our employees. We are sorry to hear that you had a different experience. We appreciate your contributions and wish you good luck with your future endeavors.
      Viewing 166 - 168 of 253 Reviews
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      ReviewsSaela reviews

      Glassdoor has 285 Saela reviews submitted anonymously by Saela employees. Read employee reviews and ratings on Glassdoor to decide if Saela is right for you.