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      Saela

      Part of Rollins

      Engaged Employer

      Saela reviews

      3.9

      67% would recommend to a friend

      (253 total reviews)

      Mitch Smith

      47% approve of CEO

      63% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.8

      Senior management

      3.8

      Career opportunities

      3.7

      Culture & values

      3.6

      Work/Life balance

      3.6

      Compensation and benefits

      Saela has an employee rating of 3.9 out of 5 stars, based on 253 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Saela employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      253 reviews
      1.0
      Nov 13, 2018

      Door to Door Review: Run away as fast as you can!

      Sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Ability to earn money during summer fast. But you can do that at a lot of places. Most of which will pay you WAY more. They have a pretty good attrition rate.

      Cons

      I've sat by or for a few years and when I left Edge it was on good terms. Finally, after seeing much of what Edge really is I feel like any potential employee of Edge needs to know what they are getting into. Quick Facts: -Edge will not pay you as much as another door to door company. (They will try to say they have a higher contract value and you'll get paid more but it's NOT the case. Just talk to Aptive, or any other pest control D2D.) -Time off is almost non-existant -Edge has proven consistantly that they cannot sell as much as other door to door companies -Edge tries to have you sell 2 year contracts but only pays you pennies on the dollar for the 2nd year. The Long Story: When I started at Edge they reeled me in by saying they cared about me and that they weren't like the other Door to Door companies. I believed them because I could feel something different. Then after a while, it was time to stop selling for them. That is when the truth of what Edge is came to light. After leaving I talked to others in the industry. I found out quickly that Edge consistently underperforms for the Industry by a lot. I realized that Edge wasn't as high as they made themselves seem. I also realized they used the pretense of "Lift and Bless" to manipulate me and pay me a much lower amount than I was worth. I realized that compensation wise they try to get you to sell for a cheap percentage of your accounts usually 25%-35% to start. Most companies will pay you 35%-40% if you ask, not based off of how many you sell. The real kicker however was hearing Edge always talk about Lifting and Blessing others. They say "We do this so we can help others grow." Who are those others?Usually, people who slave their lives with Edge. Edge tries to get you to a point where you recruit 2,000 accounts with them. That is when they will give you a "blessed" opportunity. When you recruit 2,000 accounts between you and your team you are honored to have a sliver of the branch you created. I am talking usually less than 10%. They say they want to lift and bless others lives but only pay their HIGH Performers less than 10% of what they work for? That's not a company that is trying to lift and bless. That is a company that has no other goal than to use good principles, twist them and trick people into doing what they want for a cheap price. Just an FYI, usually those 2,000 accounts equates to over $1,000,000 in contracted Revenue. If you were an owner and slaved to create that and you only had 7%, that's only $70,000 that goes into your pocket for all the work YOU did. Never have I ran into a company that is so twisted in the way they strive to grow than with Edge. The truth is they don't care about you. Not really. They care about you producing. They care about taking most of what you produce away from you and only rewarding you with a small piece of it and that is if you are perfect. If you are anything less, they will take it from you! That's not all, however. Probably the worst thing about Edge is that if you open your eyes and realize how manipulative they are, and choose to leave. They will usually sue you. This only happens if you are in a higher position and they stand to lose a lot but as soon as you try to take your future into your own hands they say: 1) You aren't' a man of your word, 2) You will miss out on a great opportunity 3) They sue you so as hinder your progress in pursuit of your own happiness. Does that sound like a company that lifts and blesses? No. There are only a few people I know that still work at Edge when I worked there. If it was really a company worth working for, they would have a lot more people still around. I really wish this wasn't the case but Edge is nothing but manipulative liars that use good principles to sway others into doing what they want. The worst part about it, is I think the owners have bought into their own lies. They actually think they are helping people.

      1.0
      Oct 31, 2018

      Think before you start with them

      Technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you are young the money is good.

      Cons

      You are not licensed, you are not required to have the proper drivers license, they pay you on commission but never give you the back up to show you how you are paid. You are watched constantly while you drive. They rip off customers, and have you try and trick customers into long term contract. Will not help you when you need help. Also did not take out state taxes.

      avatar
      Saela Response
      7y
      We strive to make every employment opportunity at Edge a great one. We apologize that your experience was not that. We did our best to understand the statements you made and what they are in reference to. We are transparent when it comes to documentation of any kind in regards to our relationship with our employees. All branch managers are open to discussing any questions or concerns that those in our service specialist roles may have in regards to their position. We are also very particular in regards to our customers and the service they are receiving. We invite you to reach out to Edge as our leadership would love to discuss and address any of these statements and concerns in further detail. We thank you for the time you spent working for Edge and for the effort you put into your position. Thank you for your time and we wish you the best!
      4.0
      Sep 28, 2018

      I love Edge but life is good after quitting years on the doors

      Sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      My time with Edge door to door was an experience that I do not regret. I learned how to run a profitable business, build sales skills (I had no prior experience) and lead others while also focus on my own personal sales. The "lift and bless" motto was definitely a part of the mindset of those I worked with. My time on the doors shaped me into a better, more emotionally intelligent person. No, it was not easy--I don't remember a time when it was especially easy but that's how door to door goes. I made some incredibly strong friendships with both management and fellow reps. Even though I don't work with them anymore, I still talk a lot. I found some incredible mentors that shared valuable knowledge and experiences with me and all of Edge D2D. I really can't explain how much working for Edge shaped who I am as a person and the career path (sales/business) that I've taken because of it. Some reviews said that there wasn't a path to grow up the ladder unless you were in sales. You can only climb so high up the ladder if you are in select departments (customer care, inside sales, etc.)-- that's as true for Edge as it is for other companies of similar size. Edge actually has a path to climb the ladder to ownership and equity that is open for all--not just family members of the owners! I can only speak for the sales side of things but NOT ONE of the D2D program VPs, managers, the CSO or CMO not part of the family that other reviewers speak about. They worked their way to get where they are now . **This is not an easy route and takes a ton of work to get there. Some reviews talk about how the owners drive nice cars and have large offices (I've never thought the offices were too large)...but that's what happens when you bootstrap your business from literally nothing to one of the largest and fastest growing pest companies in the nation. I personally thought the monthly vehicle allowance was a great incentive. **With that being said, I personally feel that they could pay their D2D employees more (I can't speak for other departments). I'm grateful for my time at Edge but my life got a lot better once I stopped knocking doors. I'll explain more in the cons section but I will say this if you are reading to see if you want to go and knock this summer. I trust every single manager in the D2D program. They have their rep's best interest in mind and dedicate insane amounts of time and mental energy into taking care of their reps. Edge's in house software and same day services are so impressive--they dominate the industry in that and I can't imagine what it's like to sell without that. D2D is going to be hard no matter what you sell and who you sell for. Edge's training is top notch and they teach how to sell VALUE rather than drop the price below the competition. This way of selling pest control is backwards to most the industry. An Edge rep could move to any other sales job and outsell a rep from another pest company because of this. Some random things: The new building is awesome Edge's in-house software is awesome EDGE ALWAYS PAYS THEIR REPS ON TIME AND ACCORDING TO THE AGREEMENT WITH NO FUNNY BUSINESS. period. Andrew (CEO) and Drew S. (CSO) are truly geniuses to learn from whom I respect very much.

      Cons

      I got a ton of great things from working at Edge but its not all sunshine and rainbows. Let it be said that no company is all sunshine and rainbows as they are run by humans who do human things and screw up sometimes. The D2D grind wears on you constantly. If you sell in the summer, it takes up your entire day of the entire summer. You start a little later, 10:30 am but you get back home after dark but if you're all about the most money in shortest timeframe its a decent option. Edge pays their D2D reps a lower commission than most companies but they compensate for it with a much larger contract value. They argue that it turns out to be more than the other guys in the end but I feel like that's not so true. I agree with other reviews about how discussions with management go sometimes. They're great salesmen so they can shape the conversation and pigeon hole you into agreeing to what they say--even if you have a valid concern. THIS DEPENDS ON WHO YOU'RE TALKING TO because some of my leaders 100% connected to how I felt and were able to help me through some big things, which means so much to me. I feel that operations and the servicing side of the company is going downhill and the service I explained is not in any way the service that I sold or explained. I have the service at my house and I've discovered that the technicians are not always the best guys and I've seen them take some big short cuts that end up making the service close to any other company. This is sad because Edge previously had the an incredible service. Keep in mind that this is just my limited interactions with regular technicians in their Utah branch and this does not accurately represent any other out of state branches. If you do want to go on the path to ownership and equity in the company, the benchmarks you and your team have to hit are very lofty. Most managers spend 9-12 hours at the office every day trying to recruit a team for the summer. So you sell nonstop in the summer while managing your team and then build your team back up in the school year. It seems like theres this thought process that managers have about making a good amount of money in the summer but if broken down on a per-hour rate with the recruiting season, it'd be about what a normal person makes who doesn't work nearly as hard. Yes, if you do hit the benchmarks and become a partner, you're set for life, but you still have to work a ton and go knock in the summer with your team for years to come. Selling pest control is very competive and your contracts aren't worth a lot of money (relatively). So you have to sell a ton of accounts to make decent money. That gives a huge anxiety to perform and get the deal. I definitely felt pressure to perform but that's more of my own personality than management breathing down my neck. I feel like I was offered multiple incentives that were never paid to me. They were small incentives ranging from $40-$100 but the individuals who offered them to me just forgot to payout. There were many instances when we would have a goal assigned to the team and were told that once we hit the goal, we could go home. There were very few times when that was the case. Most the time, when we did reach the goal early, the manager would set a new goal for the day to keep going and do better than we ever thought! Or something like that. That reward system is so backwards and it can't be all about stretching for numbers or your reps lose any trust or respect for those incentives.

      avatar
      Saela Response
      7y
      Thank you for your review! We love feedback from our employees/former employees. We are always looking for ways to improve. Thank you for all the time and effort you put in while working for us. We wish you the best!
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