Is Safelite AutoGlass a good company to work for?

Safelite AutoGlass has an overall rating of 3.1 out of 5, based on over 2,370 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 43% of employees would recommend working at Safelite AutoGlass to a friend and 40% have a positive outlook for the business. The best reviews about Safelite AutoGlass have been left by employees working as Recruiter , Sales Representative and Assistant Manager .

Does Safelite AutoGlass pay their employees well?

According to anonymously submitted Glassdoor reviews, Safelite AutoGlass employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Safelite AutoGlass. This rating has been stable over the past 12 months.

How satisfied are employees working at Safelite AutoGlass?

43% of Safelite AutoGlass employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Safelite AutoGlass 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Safelite AutoGlass?

Technician (254) , Customer Service Representative (218) , Auto Glass Technician (111) , Customer Service Representative (CSR) (108) , Store Manager (80) , Autoglass Technician (71) , Customer Advocate (48) , Repair Technician (34) , Warehouse Associate (30) , Manager (29) , Master Technician (26) , Assistant Manager (19) , Telephone Sales Representative (18) , Job Coach (17) , Senior Technician (16)

What are the pros of working at Safelite AutoGlass according to real employee reviews?

"the pay is good and fair" ((in 229 reviews)); "benefits are good and lots of options" ((in 135 reviews)); "The people you work with are great and if you have the work ethic its easy to get promoted" ((in 119 reviews)); "Flexible and good training" ((in 67 reviews)); "I get work from home which is always a plus specially with kids." ((in 43 reviews))

What are the cons of working at Safelite AutoGlass according to real employee reviews?

"Management is poor and not supportive" ((in 147 reviews)); "Long hours at times and weather is not always great" ((in 48 reviews)); "Some bad managers." ((in 45 reviews)); "No work/life balance" ((in 39 reviews)); "Senior leadership don’t know what they’re doing." ((in 27 reviews))

What are employees saying about Safelite AutoGlass layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Safelite AutoGlass layoffs and their outlook for job security at Safelite AutoGlass in 2026.

What are the top reviewed Safelite AutoGlass locations?

Columbus , Chandler , Rio Rancho , Phoenix , Dublin , Houston , Charlotte , Albuquerque , Hiawatha , Jacksonville , New York , Tampa , Braselton , Denver , Seattle , Orlando , Salt Lake City , Chicago , Kansas City , Cedar Rapids , Raleigh , San Antonio , Richmond , Plano , Minneapolis , Nashville , Atlanta , Albany , Mesa , Baton Rouge

Safelite AutoGlass reviews

3.1

43% would recommend to a friend

(2,301 total reviews)

Renee Cacchillo

43% approve of CEO

40% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Safelite AutoGlass has an employee rating of 3.1 out of 5 stars, based on 2,301 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Safelite AutoGlass employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Reviews by job title

2K reviews

3.0

Sep 10, 2024

Ok job

Customer advocate

Recommend

CEO approval

Business Outlook

Pros

Customer interaction and learning about windshields

Cons

Rude customers, too much work for little pay

1.0

Sep 6, 2024

Watch your back

Store manager

Recommend

CEO approval

Business Outlook

Pros

Great technicians, really nice, great, and wonderful to work with.

Cons

Zero work-life balance, as a manager, you will be working 12-hour days if not more, and 6 days a week. They may even ask you to volunteer to work on Sundays, even though the company is closed.

Safelite AutoGlass Response

1y

Thank you for sharing your feedback. Safelite is powered by our people, so we want you to be at your best and recognize that it’s important to take some time to do nothing but kick back, relax and rejuvenate. Please email PeopleDirect@safelite.com if you'd like to provide more insight into your experience.

4.0

Sep 4, 2024

Great Company when you have no experience

Autoglass technician

Recommend

CEO approval

Business Outlook

Pros

-Great starting pay -Paid training -Benefits -Company provided vehicle, phone, basic tools

Cons

-Experience varies per location with management and coworkers like all jobs -Constant rule and procedure changes -No work/life balance

Safelite AutoGlass Response

1y

Thank you for sharing your feedback. Safelite is powered by our people, so we want you to be at your best and recognize that it’s important to take some time to do nothing but kick back, relax and rejuvenate. Please email PeopleDirect@safelite.com if you'd like to provide more insight into your experience.

Viewing 310 - 312 of 2,301 Reviews

Jobs at Safelite AutoGlass

Warehouse Associate II