Safelite AutoGlass reviews

3.1

43% would recommend to a friend

(2,301 total reviews)
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Renee Cacchillo

43% approve of CEO

40% positive business outlook

Safelite AutoGlass has an employee rating of 3.1 out of 5 stars, based on 2,301 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Safelite AutoGlass employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Sep 15, 2024
Recommend
CEO approval
Business Outlook

Pros

Pay and benefits are competitive for the area.

Cons

Work loads are unrealistic, and unsustainable

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Safelite AutoGlass Response
1y
Thank you for providing feedback. We appreciate the time you took to leave a review, as we recognize time is valuable! Safelite's purpose is to make a difference and bring unexpected happiness to people's everyday lives. Providing service when customers need us most is important, but we aim to only schedule our associates 5 of the 7 days out of the week. If you have additional ideas on how we can improve work-life balance, please email PeopleDirect@safelite.com.
1.0
Sep 11, 2024
Recommend
CEO approval
Business Outlook

Pros

You get to work from home

Cons

They have ZERO flexibility with their employees. I asked to leave 5 minutes early one day and they said that is considered "shift abandonment" and I would get a final notice of employment. They take no responsibility for THEIR systems malfunctioning. They always think it's your ISP and never their issue even though it is. Then when you reach out to IT, you have to call off for the rest of the day to call your ISP and you get in trouble for that too. If you request a day off, it's more than likely to get denied even if you ask for no pay that day. They want you to check your adherence throughout the day and you have to be on the phones 93% of the day and if not, you get in trouble. People call in to just get a quote for a windshield in cash and you get in trouble if you don't schedule them. Also, you get scheduled lunches and breaks and 1 minute late is late. If you are late going to break or lunch then you have to submit a time edit to your job coach to approve so you will still be in adherence. If you like being trapped in your own home for 8 hours a day and like to be watched like a hawk then this is for you.

Viewing 307 - 309 of 2,301 Reviews

Glassdoor has 2,370 Safelite AutoGlass reviews submitted anonymously by Safelite AutoGlass employees. Read employee reviews and ratings on Glassdoor to decide if Safelite AutoGlass is right for you.