Is Safelite AutoGlass a good company to work for?

Safelite AutoGlass has an overall rating of 3.1 out of 5, based on over 2,372 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 43% of employees would recommend working at Safelite AutoGlass to a friend and 41% have a positive outlook for the business. The best reviews about Safelite AutoGlass have been left by employees working as Recruiter , Sales Representative and Assistant Manager .

Does Safelite AutoGlass pay their employees well?

According to anonymously submitted Glassdoor reviews, Safelite AutoGlass employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Safelite AutoGlass. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Safelite AutoGlass?

43% of Safelite AutoGlass employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Safelite AutoGlass 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Safelite AutoGlass?

Technician (254) , Customer Service Representative (219) , Auto Glass Technician (112) , Customer Service Representative (CSR) (108) , Store Manager (80) , Autoglass Technician (71) , Customer Advocate (48) , Repair Technician (34) , Warehouse Associate (30) , Manager (29) , Master Technician (26) , Assistant Manager (19) , Telephone Sales Representative (18) , Job Coach (17) , Senior Technician (16)

What are the pros of working at Safelite AutoGlass according to real employee reviews?

"Good pay and physically easy" ((in 233 reviews)); "benefits are good and lots of options" ((in 137 reviews)); "The people you work with are great and if you have the work ethic its easy to get promoted" ((in 116 reviews)); "Flexible and good training" ((in 73 reviews)); "Decent pay and able to work from home." ((in 43 reviews))

What are the cons of working at Safelite AutoGlass according to real employee reviews?

"Management is poor and not supportive" ((in 141 reviews)); "Long hours at times and weather is not always great" ((in 47 reviews)); "Some bad managers." ((in 47 reviews)); "No work/life balance" ((in 38 reviews)); "Senior leadership don’t know what they’re doing." ((in 28 reviews))

What are employees saying about Safelite AutoGlass layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Safelite AutoGlass layoffs and their outlook for job security at Safelite AutoGlass in 2026.

What are the top reviewed Safelite AutoGlass locations?

Columbus , Chandler , Rio Rancho , Phoenix , Dublin , Houston , Charlotte , Albuquerque , Hiawatha , Jacksonville , New York , Tampa , Braselton , Denver , Seattle , Orlando , Salt Lake City , Chicago , Kansas City , Cedar Rapids , Raleigh , San Antonio , Nashville , Richmond , Plano , Minneapolis , Atlanta , Albany , Mesa , Baton Rouge

Safelite AutoGlass reviews

3.1

43% would recommend to a friend

(2,303 total reviews)

Renee Cacchillo

44% approve of CEO

41% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Safelite AutoGlass has an employee rating of 3.1 out of 5 stars, based on 2,303 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Safelite AutoGlass employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Reviews by job title

2K reviews

3.0

Feb 14, 2024

ehhh its ok

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

work from home ok pay

Cons

strict no advancement in company

Safelite AutoGlass Response

2y

Thank you for providing an insight into your experience. We know that our people power our performance and are working on updating our onboarding and training programs. If you'd like to share more feedback to ensure we can provide an environment for customer service representatives to grow their careers, please email PeopleDirect@safelite.com.

1.0

Feb 14, 2024

Terrible toxic positivity culture

Coordinator

Recommend

CEO approval

Business Outlook

Pros

GREAT coworkers. Truly great people all scared for their livelihood.

Cons

Do not value their people, will shame you into doing extra work for no incentives, severely underpay, and will have conversations with you about unmeasurable metrics like positivity. Would not recommend.

Safelite AutoGlass Response

2y

Thank you for taking the time to provide feedback. We strive to create an environment where all associates feel valued and respected. If you have additional information, please email PeopleDirect@safelite.com.

4.0

Feb 12, 2024

It was great in the beginning but had steadily declined

Operations manager

Recommend

CEO approval

Business Outlook

Pros

I loved working with people and developing them for their next roles.

Cons

I experienced several instances where leadership was not supported or backed despite being able to show the result in question and instead being second guessed. This was a new trend that evovled over the past few years.

Viewing 466 - 468 of 2,303 Reviews

Jobs at Safelite AutoGlass

Warehouse Associate I

Warehouse Associate II

Warehouse Associate II

Warehouse Associate II | 2nd Shift

Warehouse Associate II