Is Safelite AutoGlass a good company to work for?

Safelite AutoGlass has an overall rating of 3.1 out of 5, based on over 2,358 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 42% of employees would recommend working at Safelite AutoGlass to a friend and 39% have a positive outlook for the business. The best reviews about Safelite AutoGlass have been left by employees working as Recruiter , Sales Representative and Assistant Manager .

Does Safelite AutoGlass pay their employees well?

According to anonymously submitted Glassdoor reviews, Safelite AutoGlass employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Safelite AutoGlass. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Safelite AutoGlass?

42% of Safelite AutoGlass employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Safelite AutoGlass 3.0 out of 5 for work life balance, 2.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Safelite AutoGlass?

Technician (254) , Customer Service Representative (216) , Auto Glass Technician (110) , Customer Service Representative (CSR) (107) , Store Manager (79) , Autoglass Technician (71) , Customer Advocate (48) , Repair Technician (34) , Warehouse Associate (29) , Manager (28) , Master Technician (25) , Assistant Manager (19) , Telephone Sales Representative (18) , Job Coach (17) , Senior Technician (16)

What are the pros of working at Safelite AutoGlass according to real employee reviews?

"the pay is good and fair" ((in 227 reviews)); "benefits are good and lots of options" ((in 132 reviews)); "The people you work with are great and if you have the work ethic its easy to get promoted" ((in 119 reviews)); "Flexible and good training" ((in 70 reviews)); "Most positions are work from home and hours are flexible around family life." ((in 42 reviews))

What are the cons of working at Safelite AutoGlass according to real employee reviews?

"Management is poor and not supportive" ((in 147 reviews)); "Some bad managers." ((in 46 reviews)); "Long hours at times and weather is not always great" ((in 45 reviews)); "No work/life balance" ((in 40 reviews)); "Senior leadership don’t know what they’re doing." ((in 29 reviews))

What are employees saying about Safelite AutoGlass layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Safelite AutoGlass layoffs and their outlook for job security at Safelite AutoGlass in 2026.

What are the top reviewed Safelite AutoGlass locations?

Columbus , Chandler , Rio Rancho , Phoenix , Dublin , Houston , Charlotte , Albuquerque , Hiawatha , Jacksonville , New York , Tampa , Braselton , Denver , Seattle , Orlando , Salt Lake City , Chicago , Kansas City , Cedar Rapids , San Antonio , Richmond , Raleigh , Minneapolis , Nashville , Atlanta , Albany , Mesa , Plano , Baton Rouge

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Safelite AutoGlass

Part of Belron International Limited

Safelite AutoGlass reviews

3.1

42% would recommend to a friend

(2,289 total reviews)

Renee Cacchillo

42% approve of CEO

39% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.1

Compensation and benefits

3.0

Work/Life balance

3.0

Career opportunities

2.9

Culture & values

2.6

Senior management

Safelite AutoGlass has an employee rating of 3.1 out of 5 stars, based on 2,289 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Safelite AutoGlass employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Jan 15, 2026

Honest Work, Awful Benefits

Windshield replacement technician

Recommend

CEO approval

Business Outlook

Pros

Very self-focused work, good training, hands on, a lot to learn but in a good way, good work environment, great hours, good pay, a lot of room to grow.

Cons

The honest to god worst benefits ever! Roughly no holiday days, vacation is denied frequently and often, you're an easily replaceable pawn, they don't care what happens in your personal life they expect you to show up every day with no questions ask, way too much of your work and pay are based on elements out of your control, way too much work with no time to rest, you're denied break most days due to how much they overschedule you. 0 empathy from anyone at all, I lost my car due to a car crash and was expected to show up the next day no questions asked.

Safelite AutoGlass Response

4mo

We regret to hear about your negative experience and take your feedback very seriously. Our goal is to create a supportive and fair work environment for all employees, and we're sorry that you felt otherwise. We would appreciate the opportunity to discuss this further. Please reach out to PeopleDirect@Safelite.com with a detailed statement so we can address your concerns.

2.0

Jan 13, 2026

Misleading from beginning to end

Auto glass technician

Recommend

CEO approval

Business Outlook

Pros

Learn a lot about glass an drive really nice car recalibrating them

Cons

Hours are terrible October - February 2hrs days you will be asked to take two months off without pay when the work slows down an it will slow down every year same time it's like walking on egg shells every day working there even being a great worker

Safelite AutoGlass Response

5mo

We are sorry to hear about your negative experience and take your concerns seriously. We understand the challenges posed by frequent changes and are committed to improving our communication and processes to create a more stable and supportive work environment. We appreciate your feedback as we aim to be both a people powered and customer driven company. If you're willing to share more information on your experience, please email PeopleDirect@safelite.com. or your People Business Partner.

3.0

Jan 9, 2026

Like a chicken with its head cut off

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It is a job that pays the bills.

Cons

Lack of ownership, everyone wants to kick the can and not take any responsibility. Most directors and above are completely clueless.

Safelite AutoGlass Response

5mo

We regret to hear about your negative experience and take your feedback very seriously. Our goal is to create a supportive and fair work environment for all employees, and we're sorry that you feel otherwise. We would appreciate the opportunity to discuss this further. Please reach out to PeopleDirect@Safelite.com with a detailed statement so we can address your concerns.

Viewing 46 - 48 of 2,289 Reviews

Jobs at Safelite AutoGlass

Auto Glass Installation Technician Trainee

Warehouse Lead Associate

Seasonal Warehouse Associate I

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Like a chicken with its head cut off

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