Is Safelite AutoGlass a good company to work for?

Safelite AutoGlass has an overall rating of 3.1 out of 5, based on over 2,373 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 43% of employees would recommend working at Safelite AutoGlass to a friend and 41% have a positive outlook for the business. The best reviews about Safelite AutoGlass have been left by employees working as Recruiter , Sales Representative and Assistant Manager .

Does Safelite AutoGlass pay their employees well?

According to anonymously submitted Glassdoor reviews, Safelite AutoGlass employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Safelite AutoGlass. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Safelite AutoGlass?

43% of Safelite AutoGlass employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Safelite AutoGlass 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Safelite AutoGlass?

Technician (254) , Customer Service Representative (219) , Auto Glass Technician (112) , Customer Service Representative (CSR) (108) , Store Manager (80) , Autoglass Technician (71) , Customer Advocate (48) , Repair Technician (34) , Warehouse Associate (30) , Manager (29) , Master Technician (26) , Assistant Manager (19) , Telephone Sales Representative (18) , Job Coach (17) , Senior Technician (16)

What are the pros of working at Safelite AutoGlass according to real employee reviews?

"the pay is good and fair" ((in 216 reviews)); "benefits are good and lots of options" ((in 149 reviews)); "The people you work with are great and if you have the work ethic its easy to get promoted" ((in 120 reviews)); "Flexible and good training" ((in 70 reviews)); "Work from home is great" ((in 43 reviews))

What are the cons of working at Safelite AutoGlass according to real employee reviews?

"Management is poor and not supportive" ((in 150 reviews)); "Some bad managers." ((in 45 reviews)); "No work/life balance" ((in 44 reviews)); "Long hours at times and weather is not always great" ((in 44 reviews)); "Senior leadership don’t know what they’re doing." ((in 27 reviews))

What are employees saying about Safelite AutoGlass layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Safelite AutoGlass layoffs and their outlook for job security at Safelite AutoGlass in 2026.

What are the top reviewed Safelite AutoGlass locations?

Columbus , Chandler , Rio Rancho , Phoenix , Dublin , Houston , Charlotte , Albuquerque , Hiawatha , Jacksonville , New York , Tampa , Braselton , Denver , Seattle , Orlando , Salt Lake City , Chicago , Kansas City , Cedar Rapids , Raleigh , San Antonio , Nashville , Richmond , Plano , Minneapolis , Atlanta , Albany , Mesa , Baton Rouge

Safelite AutoGlass reviews

3.1

43% would recommend to a friend

(2,304 total reviews)

Renee Cacchillo

44% approve of CEO

41% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Safelite AutoGlass has an employee rating of 3.1 out of 5 stars, based on 2,304 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Safelite AutoGlass employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Reviews by job title

2K reviews

5.0

Jan 19, 2024

Awesome!

Account manager

Recommend

CEO approval

Business Outlook

Pros

Amazing culture, very helpful folks working in all departments, leading the industry.

Cons

Still going through modernization but doing a great job with it so far.

4.0

Jan 18, 2024

Nice company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Managers are nice and helpful

Cons

Pay could be a bit better

Safelite AutoGlass Response

2y

Thank you for being a part of the Safelite team, we appreciate you providing feedback on your experience. We're committed to focusing on the total compensation package, including health and wealth, and will continue to evaluate our pay based on market assessments. If you'd like to provide additional insight please email PeopleDirect@safelite.com.

1.0

Jan 18, 2024

The Minority concerns

Customer service

Recommend

CEO approval

Business Outlook

Pros

Location is the only pro.

Cons

Diversity to this company is a joke. This company has a perfect plan to keep women in leadership, most look the same. When it comes to people Of color or other cultures they miss big time. They post the standard ads on the sites but do not live by what they preach. Sad because this company has potential. They need to wipe out the old school team starting with the call center leaders where look like a bunch of clones who can’t relate to your every day people. Their minority staff disappears and no one ever wonder why? Kinda strange

Safelite AutoGlass Response

2y

Thank you for taking the time to provide feedback. We strive to create an environment where all associates feel valued and respected. If you have additional information, please email PeopleDirect@safelite.com.

Viewing 484 - 486 of 2,304 Reviews

Jobs at Safelite AutoGlass

Warehouse Associate I - 2nd Shift

Warehouse Associate II

Warehouse Associate II - 2nd Shift

Warehouse Associate II

Warehouse Associate II